- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Manhattan Products, LLC is an electronics distributor located in Los Angeles, California.
We were founded in 2008 and have been providing great products and prices to our customer ever since.
Due to our background in the consumer electronics industry we are set up to buy HUGE closeout deals. This means we are able to pass along the savings to you, our customers. We have done this for 5 years. Whether it is new or refurbished we guarantee that every customer will be happy with their purchase. All product descriptions and warranties are disclosed on the listing.
Our goal is to provide not only the best deals on consumer electronics, but to have an online service that makes shopping with us easy and efficient.
Manhattan Products believes in standing behind our product and our customers 100%. If for any reason you are not completely satisfied please communicate that to us, we will make it right.
We are open 8:30 am - 5:00 pm Pacific Standard Time Monday through Friday.
We are closed on the weekends and all major holidays.
We answer all emails within 24 business hrs.
If you email us after business hours or on holidays, we will usually answer your email the next business day.
Please feel free to contact us, we are here for you!
- Returns Policy
We offer a 30 day replacement on defective product(s) only.
Buyer pays return shipping.
If you have ordered the wrong item or for any reason or you are not happy with what you have purchased, you can return it as long as the item is not used and in original condition and packaging and is within the 30 day return period. There is a 15% restocking fee on non-defective products.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.