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Zake-- Great products from around the globe. We have been proudly serving our customers for 15+ years and counting.


Phone#: 877-633-2522
Hours: 9:30am-5:30pm EST Mon-Fri

  • Feedback
  • Returns Policy
On-Time
Delivery
96.54%
Product
Accuracy
94.23%
Customer Service
Statisfactory
93.94%
1,485 Reviews (92% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 307
Ronald M.
Ordered on 5/2/2017
GIGABYTE GB-BXBT-1900 5/19/2017 3:22:28 PM
Item works very well and shipped quickly.
  • Yes
  • Yes
  • Didn't contact
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Dan N.
Ordered on 5/1/2017
5/18/2017 7:32:04 PM
Awesome, no problems.
  • Yes
  • Yes
  • Didn't contact
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Ray V.
Ordered on 4/27/2017
Would buy again 5/16/2017 9:20:06 AM
seller shipped items in a timely fashion and they arrived as expected. Would use them again
  • Yes
  • Yes
  • Yes
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Frederick R.
Ordered on 4/19/2017
5/15/2017 4:57:02 PM
I would not recommend this seller to any one.
  • Yes
  • No
  • No
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Julio p.
Ordered on 4/13/2017
Super fast and reliable 5/5/2017 9:16:06 PM
a box within a box, but no damaged or defect.
  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 4/17/2017
5/4/2017 6:19:26 AM
The product was shipped quickly, and packaged appropriately. Apparently was waiting at our post office as it was shipped through postal mail, not UPS and the post office does not deliver to our office, I was under the impression it was shipped UPS and they are in our office frequently.
When I turned the computer on it had some type of lock on it (brand new computer). I contacted customer service and there response time should have been rather immediate, but it took the better part of a day-sometimes two days for response times. Their initial assessment was that I should contact Lenovo for quicker potential resolution on the problem, so wanting it to be taken care of quickly, I did do that. Lenovo said there is nothing they can do about it, so I was back to contacting this seller. I ordered this computer 4/17 and it is now 5/4. The message I received today from them after I shipped them the unit back last Friday for them to analyze and conclude that is does in fact not work correctly, is that they do not have any more of these units and I could either pick out something else from their site....which the majority of what is left is refurbished products or I can have a refund on the product. I opted for the refund, hopefully that doesn't take a long time.
Zake.com Response:
The issue you experienced with your unit was something that we had never encountered, nor was there much in the way of publicly available information for potential trouble-shooting options, hence our recommendation to contact the manufacturer as they are often able to diagnose and rectify issues remotely.

We accepted your return and once you told us you preferred a refund in lieu of an exchange, we refunded in full the same day.

We understand and empathize with your frustration and apologize for any inconvenience this caused.
  • Yes
  • No
  • No
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Keith T.
Ordered on 4/18/2017
Viotek gaming keyboard and 7-button mouse 5/3/2017 8:31:09 PM
I received the packaged earlier than I would've thought. The packaged itself seemed to be a little damage, and resealed. Once opened the contents were unharmed. The plug and play was instant, even came with a CD to change settings to the mouse (woohoo!!!) and was able to match the LED lighting to my Gaming rig. 0 complaints towards Zake.com, however a few changing of details to the keyboard/mouse makes it a great value and epic gaming hardware!!
  • Yes
  • No
  • Didn't contact
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Charles O.
Ordered on 4/12/2017
Quick shipping, excellent value 4/27/2017 12:30:51 PM
This arrived a day or two ahead of when I expected it, packaged very well, and in perfect condition. Wouldn't hesitate to order again!
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 4/11/2017
Got the job done. Cant ask for more. 4/26/2017 8:25:02 AM
Got this monitor on sale. Its fantastic and I couldn't be happier
  • Yes
  • Yes
  • Didn't contact
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Joshua C.
Ordered on 3/20/2017
Great Service, Great Product 4/24/2017 1:02:32 PM
I had to return my package, however, I have no complaints about Zake.com. I bought a refurbished motherboard, so not all aspects of the board could be tested unless they connected working devices to all of the connectors before selling. (But that's just ridiculous) The package arrived within two business days - they had seven. The motherboard powered on and appeared fine, except it didn't relay the display output to the monitor for some reason - not Zake's fault. When I contacted them for a return, there were no issues or communication problems. They accepted the return, tested to confirm the stated issue, and processed my refund. When I forgot to include a part from the package, they were understanding and courteous enough to await arrival of the part shipped separately. I was not charged a restocking fee once they determined the part was indeed defective. I do not usually leave reviews unless I have a problem, but I am leaving this positive review because of how well Zake dealt with the issue. I would definitely buy from them again.
  • Yes
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Robert G.
Ordered on 4/5/2017
4/23/2017 9:23:39 AM
I got what I expected at a price that was more than reasonable. What more can one ask for?
  • Yes
  • Yes
  • Didn't contact
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Rose G.
Ordered on 4/6/2017
Computer 4/21/2017 12:36:19 PM
Very satisfied with the product and the service, would recommend Newegg to anyone!
  • Yes
  • Yes
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Beth G.
Ordered on 3/24/2017
Complete Satisfaction 4/19/2017 11:07:01 AM
I would definitely recommend Zake.com to anyone. My order was received on time, was well packaged, and in excellent condition. I would definitely purchase products through Zake.com again.
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CHRISTIAN H.
Ordered on 4/4/2017
Confusion fixed quickly. 4/18/2017 3:12:12 PM
First, I mistakenly filed for an RMA with these guys and sent them the wrong item. After a quick explanation, they were very kind and courteous and quickly resolved the issue. As for the item I did buy, works as it's supposed to. Delivered on time and nothing to complain about.
  • Yes
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Andrew C.
Ordered on 4/4/2017
Cute little PC! 4/18/2017 10:43:53 AM
Great little Barebones System, and a bargain as a Refurb, for $85 from Newegg.

Very easy to install an 8GB SO_DIMM, the maximum the Mainboard supports.

The only slightly fiddly bit was securing a 480GB SDD purchased, getting the
four Screws in, for tightening. The Tray was a perfect fit. Spent longer finding
the Screws though (not supplied with the Barebones).

Totally silent System, if you select a SSD. I loaded mine with Linux Mint 8.1,
64 Bit Version. I didn't want to pay more for a M$ OS than for the Barebones.

This isn't going to play 3D Graphics Games, but for a 4.6W TDP Processor
(included), what does one expect?

Great little PC, snappy enough for Web browsing and Word Processing, etc.

Really cool looking Case too. Thanks to Megabyte for such a nice Design.


Came with Wireless and Bluetooth. I have not tried the latter yet.
  • Yes
  • Yes
  • Didn't contact
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Matthew R.
Ordered on 3/23/2017
Not the best packing 4/6/2017 5:52:50 PM
If you ever returned a Hard Drive for warranty they have to be packaged very good.. That's not how you will receive your Hard Drive, it was flopping around inside the box. Wrapped in bubble wrap. The anti static bag looked used it had holes all over it.
So I just hope the Hard drive last's as long as my other ones...
  • Yes
  • Yes
  • Didn't contact
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Clement S.
Ordered on 3/16/2017
Great! 4/6/2017 4:55:08 PM
Shipping was faster than expected. Item arrived undamaged and works great. Terrific price. Would buy from this seller again.
  • Yes
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  • Didn't contact
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Paul H.
Ordered on 3/20/2017
4/4/2017 9:09:00 PM
Nice Printer just what I needed at the the right price.
  • Yes
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  • Didn't contact
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Lawrence P.
Ordered on 3/17/2017
great transaction 4/4/2017 7:05:20 AM
Item (refurb motherboard) was in the box from the factory and labeled as a factory refurb.Had the installation disc and some sata cables.I went to the factory website for detailed instruction when needed. Recommend this seller
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 3/20/2017
No issues with this seller 4/3/2017 11:31:06 AM
Ordered a motherboard from them, arrived, looked brand new. No issues with MB or their shipping process. Would order from again.
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