- Email This Seller
Outlet PC was built on the idea that everyone should have access to the best prices on computer products and have a great selection of parts to choose from - regardless of what state or city they lived in. Our goal from the beginning was to deliver the same great OUTLET prices on PC parts you'd find if you were a distributor or reseller - direct to everyone! First we partnered with all the major shipping companies to broaden our delivery network to every home, office, and building in the country - meaning that everyone in the US could shop our store.
- Returns Policy
Please contact us for an RMA number before return. RMA number required for all returns. Non-Defective returns subject to 15% restocking fee.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.