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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

We uphold the utmost integrity in business, and we want you, the customer, to be satisfied. We pride ourselves on our fast and friendly staff, that will tend to your needs.

For any problems, we will always try to resolve the matter as quick as possible, contacting us, is the best way to resolve any issues.

All merchandise, has warranty, and we carry a Dead on Arrival Policy.



ProElectronics Distributing Shipping Policies

Customer is liable for all customs, duties, and fee's associated to international orders.
We ship all items of $100 or more value by FedEx/UPS/USPS with signature and insurance confirmation.


ProElectronics Distributing Tax Information

Sales tax is not separately calculated and collected in connection with items ordered from ProElectronics Distributing through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from ProElectronics Distributing may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from ProElectronics Distributing through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.

Returns and Exchanges

SHIPPING POLICY

CUSTOMER IS RESPONSIBLE FOR SHIPPING BACK, AND MUST BE GIVEN A WRITTEN AUTHORIZATION TO RETURN AN ITEM BACK.
ALL ORDERS OF OVER $100 MUST HAVE SIGNATURE CONFIRMATION
WE ARE NOT LIABLE FOR DUTIES AND TAXES IN YOUR REGION, YOU ARE SOLELY RELIABLE!!!


GAMING CONSOLES

CONSOLE MUST BE STILL SEALED AND NEVER ACTIVATED FOR A RETURN AND IS SUBJECT TO 10-15% RESTOCKING
IF OPEN NO RETURN UNLESS DEAD ON ARRIVAL
ANY MEDIA OPENED IS NOT REFUNDABLE OR EXCHANGEABLE

MOBILE PHONES

NO RETURNS ACCEPTED IF ACCESSORIES OPENED
BUYER IS RESPONSIBLE FOR DETERMINING WHICH NETWORK BAND IS NECESSARY FOR THEIR CARRIER
CELL PHONES THAT ARE UNOPENED AND UNUSED CAN BE RETURNED WITHIN 30 DAYS, WITH A 15-20% RESTOCKING FEE.
GSM MOBILE PHONES ARE NOT COMPATIBLE WITH CDMA NETWORKS

LAPTOP

NO RETURNS ACCEPTED IF LAPTOP SEAL IS OPEN, UNLESS UNIT IS DEAD ON ARRIVAL
RESTOCKING FEE OF 20% WILL BE ISSUED, SEALED.


TABLETS

TABLET MUST BE STILL SEALED AND NEVER ACTIVATED FOR A RETURN AND IS SUBJECT TO BEING CHARGED SHIPPING BACK
IF OPEN AND USED UP TO 50% RESTOCKING FEE
IF ACCESSORIES OR PARTS MISSING OR BROKEN NO EXCHANGE
IF DEFECTIVE ON ARRIVAL WE WILL EXCHANGE THE UNIT FREE OF CHARGE WHEN IT ARRIVES BACK TO US

  • Feedback
  • Returns Policy
On-Time
Delivery
86.67%
Product
Accuracy
73.33%
Customer Service
Statisfactory
70.00%
44 Reviews (68% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-5 of 5
Mathew E.
Ordered on 3/5/2017
good product 3/20/2017 11:55:46 AM
It was over a week over due. Had to stall my customer.
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Emilieo A.
Ordered on 3/1/2017
Sent the wrong item 3/10/2017 8:04:01 AM
i order some extensions from you guys on newegg
i did receive my order how ever the order wasn't right. One of the item is wrong.
i did order the bitfenix 24pin extension cable, but i didn't order the bitfenix 4pin molex to Sata..
it was suppose to be intel/cpu ATX 4pin extension cable..

Sent the seller a message on 3/09/17 around noon still no reply.
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Errol S.
Ordered on 1/4/2017
Not good they shipped me wrong merchandise 1/22/2017 12:59:25 PM
I ordered an Xbox controller and got a Sony Playstation controller not good
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Anonymous
Ordered on 7/25/2016
Awesome Seller!! 8/23/2016 8:42:46 AM
Purchased a Fitbit for my wifes birthday and paid for 2-3 day shipping and the seller had it on my front door the very next day.
Not only was the shipping first rate but the packaging was out standing!! The item Package was wrapped in protective wrapping, then placed into a small box, and then that smaller box was placed into the shipping box filled with foam peanuts and then double taped with quality strength packing tape.When the package arrived,even the shipping box everything came in arrived in mint tiptop shape. I am so impressed and very please with this seller as I have had horrid experiences with other sellers here on newegg but not this one. I Highly recommend this seller PROELECTRONICS DISTRIBUTING INC
Thank you and hope to deal with you guys again in the near future!!
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Carson H.
Ordered on 7/29/2016
Great information/Delivery Time 8/7/2016 7:59:12 AM
Awesome delivery time (1 day early)- and I was in a rush to get it so that was great.

Information on the product I purchased was very clear and helpful.

Would purchase from again in the future, for sure!
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