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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

We at Etech Galaxy desire to bring the best deals in laptops straight to your door.
Our founder started the company in 2002 on eBay selling scrapbooking materials.
Over the past several years we have focused on selling laptops and computer
accessories.

Etech Galaxy is a small business based in Texas in the United States of America.
We strive to offer the best prices, fast shipping and great customer service.
We want you to be 100% satisfied with each step of the transaction related to
your purchase from us. If you have any concerns about your order, please contact us.

We are a company that believes in prayer. If you are in need of prayer, please
visit this page and fill out your information and someone from our support team
would love to get in contact with you and pray for or with you.

  • Feedback
  • Returns Policy
On-Time
Delivery
93.33%
Product
Accuracy
88.89%
Customer Service
Satisfaction
85.00%
45 Reviews (87% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-15 of 15
Chris D.
Ordered on 7/15/2018
Would not recommend 7/30/2018 10:28:14 AM
1. Shipped the wrong item. Laptop received had an entirely different processor than the description and was a different color.

2. Claimed it was a warehouse error in shipping. Description is clearly shown on their box bar code.

3. When I started the return, I was lucky to get a single response per day. They said they sent return labels several times, but I never got anything. Then they had the nerve to suggest I should send the laptop back and they would reimburse me for shipping. You've already not done anything right, why would I trust that would happen?

4. Will never buy from again, and I strongly suggest you use caution when ordering laptops from this seller.
  • Yes
  • No
  • No
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glenn m.
Ordered on 6/15/2018
Razer Gaming mouse 7/2/2018 6:34:58 PM
Excellent mouse, bought to replace a dead Diamondback. Not wild about the software though. Can't properly configure w/o registering the software. Tired of all companies wanting you to get a user/password to access features that should be AVAILABLE...
  • Yes
  • Yes
  • Yes
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Kaiser H.
Ordered on 6/17/2018
7/2/2018 5:42:17 PM
I've never had any issues with Newegg ,always great experience
  • Yes
  • Yes
  • Yes
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Michael C.
Ordered on 12/10/2017
Shipped same day! Excellent seller 12/26/2017 2:37:27 PM
I wanted to give them a 5 star review as most reviewers only leave negative. Help the community out when you find a good seller and leave feedback so we know who to buy from. These guys are legit and from Texas.
  • Yes
  • Yes
  • Yes
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Laszlo D.
Ordered on 12/6/2017
12/26/2017 11:01:01 AM
I would not recommend them. I have not received my ebook yet, but I ordered long time ago.
Etech Galaxy Response:
Tracking shows successfully delivered, on time, to the destination requested.
  • No
  • No
  • Didn't contact
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Ray H.
Ordered on 12/7/2017
Excellent value, good price and a quality computer set up the way I wanted. 12/22/2017 6:25:06 PM
Thanks! Outstanding product. Prompt delivery and an offer of prayer. Pax Christi
  • Yes
  • Yes
  • Didn't contact
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Lindsey W.
Ordered on 11/27/2017
Fast Shipping and Great Product 12/12/2017 3:41:04 PM
I got standard 5-7 day shipping. The item was shipped out the very next day after I ordered it, and I got it the day after that! Very fast. Very satisfied!
  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 11/21/2017
Great deal 12/7/2017 4:06:48 PM
Great deal and nice chrome notebook.
  • Yes
  • Yes
  • Didn't contact
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Jacob S.
Ordered on 11/27/2017
Product not delivered, seller refuses to correct 12/5/2017 6:43:30 PM
Product was lost during shipping, seller decided that rather than resending the product or issuing a refund, that it was my responsibility to open a claim with the shipping company. Sorry, but I placed an order and paid it(fulfilling my obligations of the sale, yet I have no product to show for it. Seller should have resent product and opened a claim for their lost product or issued a refund and opened a claim with FedEx for their lost product. I was forced to open a claim with my credit card company because the seller refused to resolve.
Etech Galaxy Response:
A case was opened with FedEx on buyer's behalf. The tracking shows it was successfully delivered.
  • No
  • No
  • No
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David T.
Ordered on 10/30/2017
Ordered C27C398 Black and got C27F391 White 11/3/2017 12:23:17 PM
I don't want to deal with the hassle and delay of returning this since they seem more or less comparable. However, this has a sticker from 2016 and the box was a bit yellowed. Speaking of yellowed, that is why you order black computers, white generally look old a crusty after 3 or 4 years. I just feel like this was a 'dump old inventory' trick. This is also why I don't like associate sellers.
  • Yes
  • No
  • Didn't contact
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Pamela H.
Ordered on 9/12/2017
extremely disappointed 10/1/2017 9:00:42 AM
PLEASE DO NOT ORDER FROM THIS SELLER! I will never again. Computer arrived broken I had to pay return shipping even though I returned it well within the return period (only days after receiving it.) Replacement arrived without a power cord so I couldn't tell if it worked. I would have had to pay return shipping a 2nd time to return it. Asked that they send a power cord and give me an extended warranty to offset the out of pocket shipping cost I shouldn't have had to pay. They refused and simply referred me to a link to return it. Poor product , horrible customer service and had to pay shipping I shouldn't have. I rate them ZERO.
Etech Galaxy Response:
We offered a replacement and tried to work things out with the customer. Return shipping labels are provided if customer contacts seller before shipping an item back. Next time, please contact us first before shipping.
  • Yes
  • No
  • No
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Peter F.
Ordered on 8/7/2017
Good condition 8/27/2017 12:40:33 PM
Product arrived quickly and in good condition. Some outer stickers gave appearance something was resealed, but didn't notice any issues with product and accessories.
  • Yes
  • Yes
  • Didn't contact
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michael r.
Ordered on 7/8/2017
seamless service 7/24/2017 12:16:05 PM
thought it was newegg total transparency.
  • Yes
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Lola W.
Ordered on 6/17/2017
7/3/2017 2:49:35 PM
good HD screen and dolby sound, very cost effective tablet for video streaming.
  • Yes
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  • Didn't contact
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James T.
Ordered on 6/1/2017
nice tablet 6/16/2017 9:30:57 AM
My first lenovo product and I couldn't be happier. This tablet is far superior to the no name brands i've had before. Well worth the extra money!
  • Yes
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  • Didn't contact
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