- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
MTI is a Solutions Company. We listen to our customers and create innovative solutions that eliminate the challenges faced within the global marketplace. Our solutions increase the engagement and interactivity with mobile devices and we believe the industrial design of our security solutions should be as simple, smart and tough as the products they showcase. Our solutions never get in the way of the user experience; the focus is always on increasing sales, instead of troubleshooting, false alarms, or theft.
For 36 years MTI has been a global leader in mobile device display technologies, developing solutions that deliver the highest level of merchandising security for customer electronics and mobile enterprise applications allowing products, sales and service to be the focus, while security operates efficiently in the background.
- Returns Policy
Seller warrants all Products manufactured by Seller to be free from defects in material and workmanship. Seller's warranty shall begin on the date of shipment to Customer. Multimedia players, format converters, resolution scalers and audio/video cables for the Audition System are warranted for a period of 90 days after purchase.
- Return for refund within: 30 days
- Return for replacement within: 90 days
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.