- Email This Seller
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
NWRepRap is a small company located in Spokane, WA USA.
NWRepRap has a passion for 3D printing and has a desire to share the experience with others.
We hope you enjoy your new found hobby and if you have questions, NWRepRap is here to help. Contact us with any questions and we'll be happy to answer them.
NW stands for Northwest. Spokane, WA is located in the northwest region of the United States of America.
- Returns Policy
It's important to us that we provide high quality parts for your RepRap project. If any of your parts break, let us know and it will be replaced for free for 90 days from purchase. We are here to help. If you have any questions at all, please contact us. If you need to cancel your order or terminate your account please contact us via our contact form and we will process your request within 48 hours.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.