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NeWorld is a respected computer hardware VAR (Value Added Reseller) committed to providing a world class experience to our customer's. We believe People come before products, and our team is devoted to enhance the level of satisfaction to meet our customer's expectations.
Our relationships, experience and industry knowledge permit us to have the lowest possible prices without compromising our service.
NeWorld has thousands of products in stock ready to ship in 11 warehouses nationwide. Supporting all our customers' technology needs, from enterprise solutions to hard drives, we inventory the most in-demand products to match the latest technology trends.
- Returns Policy
All Returns Are Subject to Manufacturers' Policies
Return privileges are subject to various manufacturers' policies. Many manufacturers have imposed certain return restrictions. Neworld reserves the right to decline specific return requests based on those restrictions.
- Return for refund within: 30 days
- Return for replacement within: 30 days
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.