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Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

Company Profile

Founded in 2003, BTEcomputer, specializes in computer hardware and software products. Our goal is to provide best prices, unbeatable service and build lasting relationships with individual customers, corporate clients and resellers. Over years of operation, our ambitious team has extended our products line from Consumer Electronics to include Household Products, Health & Beauty, and Fashion products. As you can see here, the advanced BTEcomputer ecommerce site has been built for this purpose and will continue to be updated to meet our client's expectations.
Locations

BTEcomputer is headquartered in Toronto,ON we maintain warehouses across Canada, USA, Hong Kong and China. With our strong connections with leading manufacturers and distributors all over the world, we are able to offer the highest quality products at market leading prices to our savvy customers.
Main Office (Canada):

BTEcomputer.
Unit #11, 270 Esna Park Dr.
Markham, ON,L3R 1H3, Canada
Tel: (905) 480-0618, Fax: (905) 480-9597

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101 Reviews (58% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 24
Ian B.
Ordered on 2/25/2016
Fake tracking number. 3/1/2016 1:21:55 PM
Would not recommend, my tracking number still does not work and nobody is responding to my emails.
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Brenda R.
Ordered on 2/21/2016
"Your entry does not appear to be a valid tracking number. Please verify your entry and try again." 2/27/2016 11:01:41 PM
For days now, all I see when I check the tracking of my purchase is " Your entry does not appear to be a valid tracking number. Please verify your entry and try again. " My credit card has been charges and the others 6 purchases have already arrived.
It feels like a scam and I wonder if OneDealOutlet maybe close to bankruptcy?
Computer built, but without a CPU cooler is sits in limbo! I maybe the only person in history that wished Intel included a stock CPU fan in a 5820k...
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Jordan D.
Ordered on 1/31/2016
Horrible customer service 2/23/2016 4:02:46 PM
Do not trust this seller, it's the worst experience you can possibly imagine. Item was never sent, the seller could not tell me where it was, tracking number never worked, shipping company couldn't tell me whre it was either.

Were no help getting a refund for the item that I never even received, it's been three weeks of going through customer service and I still have not gotten the money back for the item I never even got.

AVOID AT ALL COSTS.

And I am personally avoiding Newegg from now on for even letting a seller this horrible be a part of their market.
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Steve B.
Ordered on 1/27/2016
Marked shipped but on Back Order 2/22/2016 11:49:16 AM
They marked the order shipped but the item was on back order. No ETA on item so I cancelled order. The problem is order was marked as RMA'd even though nothing had shipped. At first proposed refund was price of item less shipping. I contacted and asked to correct. They responded and stated they did. Did not see refund and asked when it would be done. They referred me to Newegg but since this company is Marketplace, Newegg stated it was their responsibility for this refund not Newegg. Very disappointed on this as they have had our money for over 3 weeks now. Now waiting on Newegg to follow through on the request for them to cancel not RMA.
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David H.
Ordered on 1/25/2016
Poor service on a return 2/19/2016 8:08:19 AM
After receiving a Chromebook that was then given as a Christmas present to our grandson, he found it to have serious issues. It was returned successfully, but instead of receiving a replacement, I was given full credit. I then had to reorder the item and pay a higher price than I did originally. Emails with Customer Service were to no avail. In the end, our grandson received a fully operable Chromebook in late January.

While we are all happy with the product, I'm not at all pleased with the price increase.
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Nicole K.
Ordered on 12/22/2015
If you like poor customer service. 2/18/2016 8:25:07 AM
I would not recommend this seller to anyone who wants a product on time. The tracking information given was wrong and the customer service was no help at all. They kept giving me the same incorrect information. Leaving a customer to wonder where their merchandise is is not good. Almost a month to receive a package is great when you don't want the item quickly. I would have chosen a 0 because 1 is to nice.
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STEVEN E.
Ordered on 1/21/2016
Good retailer 2/7/2016 7:57:24 AM
Fast ship
As expected.
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Nishant p.
Ordered on 1/15/2016
STAY AWAY FROM THIS SELLER!!! 1/21/2016 11:35:34 AM
I would not recommend this seller at any price. They will never tell you the truth if you ask them about order status. I had to contact Newegg for cancellation and refund.

I had to rate because it wont submit my review but I would like to flag this seller as NOT RELIABLE seller.

STAY AWAY FROM THIS SELLER.
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Omar W.
Ordered on 1/8/2016
Great Customer Service 1/14/2016 12:13:57 PM
I have order an CORSAIR RM Series RM450 from this seller. During my experience shortly after ordering this PSU, I have found another one that fit my PC build better. I contacted OneDealOutlet to cancel my order and they surprisingly replied the same day and a couple days later they gave me a full refund. I'm very thankful for the service they provided.
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Jason K.
Ordered on 12/31/2015
Wish I Would Have Read their Reviews Before Ordering - TERRIBLE - AVOID 1/12/2016 7:47:17 AM
Shipping out took forever. Wrong/Half of the product ordered was sent. They do not answer their phones / ZERO live Customer Service (Which is worse than Bad Customer Service). Now I am in a bind having to wait for product that should have been received a long time ago. Thanks to Newegg direct for fixing OneDealOutlet's mistake. OneDealOutlet aka BTE Computer Inc is a joke and should be kicked from Newegg and the planet as far as I am concerned.
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Anonymous
Ordered on 1/5/2016
Negative Experience 1/11/2016 12:10:59 PM
Do not buy from them. They do not have some of the items in stock, they generate a shipping label with tracking information so you could see that it is on its way, but in actuality it is not even received by the carrier. And of course they charge your card long before the merchandise is shipped, if it is ever shipped.
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Marco L.
Ordered on 12/26/2015
Order whereabouts. 1/6/2016 8:38:14 AM
Very poor performace, have not received the merchandise, and do not know where the package is. I will never use this vendor, and will stop making purchase from Newegg using this system.
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Anton S.
Ordered on 12/25/2015
BAD 1/4/2016 9:43:38 PM
DO NOT ORDER FROM THIS SELLER. THAT IS ALL. ITS NOT WORTH THE HASSLE!!!
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Kelly M.
Ordered on 12/23/2015
AVOID THESE PEOPLE!!!!! THEY ARE THE WORST!!!! RATING = ZERO [0] 1/4/2016 12:40:24 PM
This Seller should NOT be allowed on Newegg. I contacted Newegg (after being on hold forever) on 12/24/15 to request delivery status as the tracking number on the Newegg Website was not functioning. The Seller responded with the same tracking number and the website to track the items. The website says 'Item not found". I followed up on 1/4/16 and it still says "Item not found". I called the shipping company and they said the item was never shipped and advised I should dispute the charge on my credit card. I contacted Newegg and after an hour of being on hold, I requested an order cancellation and refund. Newegg sent the request to OneDealOutlet, and they responded back that they can't cancel it because it already shipped. Clearly that is not true or TNT would not have said the package had not been shipped. Now I will have to deal with disputing the charge on my credit card. What a pain!!!!
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Jennie W.
Ordered on 12/16/2015
horrible shipping 12/24/2015 9:51:40 AM
The company has nothing but bad review shipping is horrible
I would not recommend anybody purchasing from OneDealOutlet.
Also there is no tracking whatsoever.
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James E.
Ordered on 11/14/2015
Slow shipping. No communication. If you need it fast look elsewhere. 12/21/2015 8:54:37 AM
Ordered on 11/14/15. Paid for 3-5 day shipping. Items Showed up over 2 weeks later. Requested refund of shipping fees - no reply. Noticed they changed the "standard shipping" from 3-5 days to 5-7 days. Still received items way out side this time period. I'm not sure, but I think they ship from outside the US. It would have been nice to have that noted in the listing.

IF YOU NEED THE ITEM THEY'RE SELLING FAST YOU SHOULD LOOK ELSEWHERE.
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Sima
Ordered on 12/1/2015
Slow Shipping/Handling 12/11/2015 10:46:30 PM
Ordered a keyboard on 1 Dec 2015 with standard, 5-7 day shipping. They shipped it, via TNT, on 8 Dec 2015. Seems to me that used up their standard shipping right there. TNT gave out a consignment number that is a duplicate of one they used in September to ship in Europe, so tracking is weird. Once they sort of straightened that out (the old number still shows, but my number is there too) they give a delivery date of 21 Dec 2015!! I could drive to Toronto and get back faster. How is that the '5-7 days' that I paid almost 1/2 of the total price of the item for?
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xcalxx
Ordered on 12/3/2015
Stay away from this seller 12/10/2015 2:11:48 PM
Ordered a monitor on 12/3. paid for 5-7 days shipping. Today is 8 days later and no monitor. Checked tracking and they show a delivery date of 12/24. This was a x-mas present and horrible customer service.
Also, they will not talk to you on phone nor anwser your emails. The main phone number Newegg has for them says disconnected also. A joke of a seller and shame on Newegg for even posting their products.
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PoetikDragon
Ordered on 11/26/2015
Terrible shipping 12/3/2015 11:29:23 AM
I made my purchase on Black Friday and paid for 3-5 day shipping. The company got my package in the mail on Monday the 30th, which was great. But the carrier they use, TNT, is absolutely horrible. My package was assigned a duplicate tracking number that had been used for a shipment in September. No way to track my package, and I wasn't even sure my package had been sent. I called Newegg, sat on hold for an hour for them to call OneDealOutlet - who didn't answer and didn't return my email or email from Newegg. Its three days later and my shipment is finally showing up on TNT's tracking website. It still indicates an error due to duplicate tracking ID, but at least I can see the progress now. However, the expected date of delivery is not until December 14th!! What the heck, how is that 3-5 day delivery?! That is a full two weeks from when OneDealDirect shipped the item. I will never purchase from OneDealOutlet again since they use this terrible carrier.
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JimL
Ordered on 11/12/2015
Advertise low price, cancel week later 11/24/2015 6:43:18 AM
OneDealOutlet advertised a scanner for a pretty low price ($300+ less than others) authorized on credit card then didn't ship. Cancelled order a week or so later.

Have purchased other items from them before. Was ok but SLOW to ship.
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