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Seller#: 0UHOPTYVHCCV10E60

Pens N More Seller Profile 708-599-3968 Email This SellerEmail This Seller  See all products from Pens N More See all products from Pens N More

Pens N More was established in 2006 in a south suburb right outside Chicago. We are a family owned business that has a combined 30 years + of experience in the office products industry. We have been serving our customers with major brand office products and fine writing instruments at discounted prices. We specialize in hard to find writing instruments and other office type products that have been retired from major brand manufactures. We here at Pens N More pride ourselves in providing top-notch customer service while offering our best possible price of name brand products.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (259 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 166 Reviews
newegg
64%
Good Rating + 4 36 Reviews
newegg
14%
Average Rating + 3 18 Reviews
newegg
7%
Poor Rating + 2 5 Reviews
newegg
2%
Very Poor Rating + 1 34 Reviews
newegg
13%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Anonymous
Order Date : 12/9/2016

Rating + 1 Misleading advertising

I believe they practice misleading advertising of products.

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Ryan A.
Order Date : 11/4/2016

Rating + 1 ITEM NOT AS DESCRIBED!

Ordered pens from this seller and they were listed as new. When I received them, the pens were not new in boxes but just thrown into plastic bags. I tried contacting the seller to return the items and have HEARD NOTHING more than 4 weeks later. I also contacted Newegg for a return and have HEARD NOTHING.

PURCHASE FROM NEWEGG AT YOUR OWN RISK! They claim to have a great return policy but I have made phone calls, filed claims, sent emails, and I have received NO RESPONSE. I don't like leaving negative reviews but this is my last resort. Hopefully someone gets back to me before the apocalypse...

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WILLIAM C.
Order Date : 11/5/2016

Rating + 5 Great pens

Nice pens, they write very good, Qty 2, fit nice in top pocket, great seller, well pkg. Fast free delivery. Great price, I already ordered more I use a lot of pens at work. Thanks Bill Cody.

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Terry S.
Order Date : 11/3/2016

Rating + 2 Ink pens

Shipping takes TWO WEEKS !!! Will not order from again.

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Ron S.
Order Date : 10/9/2016

Rating + 1 Poor

The items are great! They exceeded my expectations! However, I placed the order on 10/9/16 and received the items on 10/31/16, 22 days later!

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Anonymous
Order Date : 10/31/2016

Rating + 2 My order sat in the warehouse for 5 days before being shipped.

My order of maintenance tanks sat in your shipping department from 10/31/2016 until 11/04/2016 before being shipped.
That is 5 days, and is far too slow for shipping products to customers in a timely fashion.

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Anonymous
Order Date : 10/5/2016

Rating + 1 Fraudulent add

I purchased a dozen pens, the seller sent one. They offered one pen for free completely wasting all the time I spent looking for a decent deal. I don't know why Newegg destroys its brand this way; the only reason I was reasonably confident I would get what I ordered was the Newegg name. Newegg AUTOMATICLY tried to insist I contact the seller directly, when the trade is made completely on a the newegg site. I have to learn to stop dealing with irresponsible losers and double losers.

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Keith F.
Order Date : 10/13/2016

Rating + 1 Did not receive what I ordered

I ordered 2-(6) packs of packaging tape and only received 2 rolls of tape total. So far seller has not resolved the issue.

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Anonymous
Order Date : 7/25/2016

Rating + 1 batteries

i ordered 96 battery pk of AA and AAA and both came in as an 8 Pk each. and from the rest of the reviews i see they are a piece of trash this company is for false advertising what there selling. newegg should drop them. 9/22/16 and yet they still advertising them for the same and wont come through with it http://www.newegg.com/Product/Product.aspx?Item=9SIA1CK4780117&cm_re=Rayovac_00043-_-04E-00BA-00011-_-Product

1 out of 1 people found this review helpful. Did you? Yes No

Compuostina
Order Date : 11/11/2015

Rating + 1 Very poor seller

If I can give (-5) negative 5 to seller is not enough. I ordered an item and received different item after waiting 10 days, then I called newegg.com customer service and waiting time 42 minutes, then they said that they will email 3rd party, then I have to ship my wrong item back, then they will ship me my correct item. When I asked him that means may I have to wait a month to receive my item! he said that he's sorry for that.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.

    TNT Deals, Inc
    Attn: Return Department
    7734 W. 99th Street
    Hickory Hills, IL 60457

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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