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Welcome to Prime Scuba! At Prime Scuba, we strive to supply all our customers with everything they need for all their diving adventures. This includes dive apparel, diving supplies, equipment and accessories, to internationally recognized training. We also provide information and guides such as diving news, diving reports, diving tips, diving data, and diving advice. As a recognized leader in the diving, industry, our goals are to provide you with all the top brand names of equipment as well as expert customer service.

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113 Reviews (75% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 57
Jeff
Ordered on 9/22/2014
Failed Delivery 10/20/2014 1:15:50 PM
I wouldn't recommend anyone to order from "prime" scuba. Was promised delivery by a certain date so I could take an underwater case with me on my trip to Hawaii, and it showed up late. Try to return it for this reason? And you will be the one paying the shipping - pathetic. Look on Yelp as well to see what others are saying...
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Ron
Ordered on 7/19/2013
slow shipping 8/6/2013 9:47:53 AM
I ordered some safety sausage dive markers for my dive trip on July 19 2013. They didn't arrive until August 3 2013. 16 days after I ordered them. I had to buy them on the island, oh well....live and learn.
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Anonymous
Ordered on 3/19/2013
Horrible 6/12/2013 7:59:20 PM
Called and paid extra for 2nd day air to receive package in time for trip. They told me on the phone it would ship that day, but it did not ship that day. Wasted the $24 for 2nd day shipping.
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pissedbuyer
Ordered on 1/18/2013
still waiting... 2/4/2013 5:42:26 AM
placed order over 2 weeks ago. no tracking info, update, nothing. would not recommend.
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JustLost
Ordered on 12/29/2012
Too Slow 1/10/2013 3:02:10 PM
It took me emailing NewEgg to get them to ship it out before my vacation.
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satisfied
Ordered on 12/10/2012
Waterproof Headphones 12/13/2012 7:55:46 PM
Thank you amazing shipment and great price! Future buyer.
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JD
Ordered on 11/23/2012
FRAUD ALERT 12/10/2012 6:03:18 PM
gave fake tracking number, took my money but never shipped
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Anonymous
Ordered on 11/23/2012
still haven't received package 12/7/2012 2:15:03 PM
very annoyed, they took payment already and no sign of my gopro camera i ordered. ordered on 11/24 and still nothing....
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Anonymous
Ordered on 11/23/2012
Don't Buy From This Vendor 12/5/2012 9:16:52 AM
Also ordered the GoPro Hero 3. It hasn't arrived and the tracking number says it's pending delivery from vendor to the UPS store. Don't buy from this vendor, I am filing for a refund and cancellation of this order.
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Anonymous
Ordered on 11/23/2012
Terrible customer service and lies! 11/30/2012 10:41:13 AM
Ok so I ordered a GoPro Hero3 Silver w/ caselogic bag and suction mount on 11\23\12. I called that Sat. (11\24) because NewEgg's status was saying it was still in "order verification" and the service rep. told me that it should be resolved and shipped out the following Mon. or Tues. (11\26-11\27), ok, so I waited. Next time I call, which was Mon. 11\26, I am told I'm gonna have to wait through the entire week and "possibly" it'll be shipped out NEXT Mon. (12/03/12). They give me some lies then that Black Friday had messed with the order when I ordered it on 11\23 yet EVERY website this item is listed on (it's listed on multiple big name websites as 3rd party, Newegg and Sears for example) as IN STOCK. Now I'm told to wait til next Mon. for it, maybe, for it to be shipped.

I asked if she could give an upgrade to expedited shipping and she said no, but I can get a refund if I "don't want to wait". I wasn't accommodated at all.

DO NOT BUY FROM THESE PEOPLE, YOU WILL WASTE YOUR TIME & $
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theduke
Ordered on 10/30/2012
Prime Scuba Poor Customer Relations 11/15/2012 7:14:29 PM
I ordered a GoPro camera for my son's birthday. I was invoiced, my credit card charged; 8 days later, I had no tracking information not expected delivery. I called Newegg which referred me to Prime Scuba; they had no stock and their delivery had been hampered by hurricane Sandy... ok, I understand this. Prime Scuba made no effort to keep me informed, when I could expect delivery, any tracking information. A full two weeks passed before I called Prime Scuba again and was told "your item should be delivered today". All information received was because I made the effort. I'm sorry but I don't think I'll be doing business with Prime Scuba again. As it turns out, their company is only about 35 minuites away. Too Bad
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Vinc
Ordered on 7/27/2012
Awesome !! 8/1/2012 10:00:54 AM
Very very fast shipping, i love that, very satisfied with the watch
thank you
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Anonymous
Ordered on 7/4/2012
7/13/2012 4:40:18 PM
Excellent,super fast shipping!
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Anonymous
Ordered on 5/29/2012
6/14/2012 1:52:22 PM
Quality product at a fair price. Fast shipping. Haven't used mask yet.
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julie
Ordered on 4/16/2012
Not happy with Prime Scuba at all 5/2/2012 5:52:10 AM
They are advertising the Aquapac iPad on Newegg, but what they are really selling is the "Aquapac Large Whanganui Case" - and nowhere do they mention that.

They did admit it's the Whanganui after I received it and told them it's the wrong case.

When I asked for the to replace it with the Aquapac iPad case, the asked for more money. I then told them I want to return it because it's the wrong item, and now they won't pay for return shipping. Very unhappy with the false/misleading product name and customer service.
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Speedi
Ordered on 3/28/2012
4/15/2012 12:13:04 PM
Product arrived as described and on time. I'd order from this company again.
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Aucdiver
Ordered on 8/5/2011
Prime Scuba is great! 10/22/2011 6:00:08 AM
Fast service, item delivered as promised.
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tstan
Ordered on 9/20/2011
Otterbox Defender 10/10/2011 8:49:27 AM
Great prices, but poor communication with the customer. I never received tracking information for my order. After waiting 10 days for my item, I had to contact the seller via e-mail to request tracking information.
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Anonymous
Ordered on 9/12/2011
prime scuba review 9/27/2011 8:54:30 AM
product never delivered, 2 days after ordering I received an email stating product was shipped. After 2 weeks of waiting I called to find out the product was out of stock. Now waiting for a refund..... Never again with newegg or prime scuba
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Rampart
Ordered on 9/2/2011
Great service! 9/18/2011 2:02:30 AM
Fast shipping, great product!
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