ProAV Dealer is an independent owned company that has over 25 years of combined experience in the Electronics industry. Our strength lies in our considerable and unique buying approach that allows us to pass these savings on to our consumers. Our prices are lower when compared to most "big box" stores. You are purchasing from people who make it their profession, not just an hourly job. We care, We try harder and we build good relationships with our customers. We are dedicated to exceeding your needs and providing outstanding support. We guarantee your satisfaction. We answer all questions personally, so please Contact Us to let us know how we can serve you better.
Who We Are and What We Do


ProAV Dealer is quickly becoming well known both on and off the internet as a place shoppers can go for all things electronic. We are an independent company with more than 25 years of combined experience in our field. Our primary goal is to offer some of the lowest prices that can be found. We are able to do this due to our unique approach to buying, which enables us to sell our products at considerable discounts when compared to the larger organizations.
Our Staff


Another goal of ProAV Dealer is to hire staff that is experts in the departments that they handle. Every representative receives training in aspects of his or her field, as well as intensive customer support training. This is true of our sales representatives as well as our customer service representatives, which makes for a better overall experience. These skills are key, and enable us to provide the top level service we are known for.
ProAV Dealer's staff is friendly, knowledgeable, and always professional. We utilize our expertise in each facet of our organization, and make ordering quick, easy, and most of all satisfying. We are here to provide customers with a pressure free sales environment that is tailored to suit individual consumer needs. We specialize in HDTVs, Projectors, Home Audio, Laptops, and nearly all other types of consumer electronics.
Our Service


ProAV Dealer is dedicated to providing service on a one-on-one basis to ensure a high level of satisfaction. This is an approach that surely separates us from other vendors. Each customer is assigned a specific support representative that will be there to assist from pre sales to post delivery. We feel that it gives a customer the opportunity to establish a relationship with us, as opposed to speaking with a different representative each time they call. When shopping online, we feel that it is extremely important to trust the company you are buying from, and this helps us instill faith in our client base.

Feedback
Returns Policy
188 Ratings (89% Positive)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
97.62%
Product
Accuracy
95.24%
Customer Service
Satisfaction
90.63%
steven w.
Ordered on 4/11/2020
slow service horrible company and products
7/31/2020 6:22:28 PM

unit failed after 2 weeks, so I contacted company for a rma that did happen after a week and at least three phone calls to them because they never called me back so finally ship item back at my expense and after another 9 days still no calls or email with tracking of replacement unit well here we go with the multiple phone calls to them to try and get this resolved still not resolved there nice people, but not getting the job done shouldn't have to put this much effort into a warranty return update, july 31 2020 absolutely worst experience ever, this company is shady bought a new projector4-11-2020 received item on 4-21-2020 but sure i ended up with a re-certified unit as it came in a plain box with remote and manual tossed inside, unit until around 5-10-2020 and quit, took over 10 days to get a rma to return the item that was may 21 2020 and i had to pay out of my pocket to send it back took until july 28 20 to get another unit , arrived without any remote, power cord or manual at this point just appalled at the lack of professional service so i called epson and spoke to customer service there, and there service wasn't any better stil don't have any remote, power cord or manual and this projector sits in the box useless so best advise don't buy epson or from pro av dealer

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Robert L.
Ordered on 6/15/2020
Great buy
6/26/2020 12:34:07 PM

No problems, easy transaction!

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Aubrey G.
Ordered on 11/9/2019
Awsome!!
11/25/2019 6:00:37 PM

Bought new got it new saved 300 atleast great deal

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  • Didn't contact
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Shawn B.
Ordered on 10/2/2019
10/17/2019 4:16:14 PM

ordered SpeakerCraft AIM 8’s & delivery was excellent - just waiting for new construction home to be complete to set up w theater system

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PAUL M.
Ordered on 8/17/2019
item not as advertized
9/4/2019 6:44:45 AM

item did not include transmitter and charger headphones are useless without these parts

Pro AV Dealer Response:
The listing specifically states that this item is only for Headphone Receiver. There is no indication that it includes anything else.
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  • Didn't contact
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Kenneth E.
Ordered on 8/15/2019
Legit Reseller
8/30/2019 4:35:31 PM

This was second order of same device. Good packaging, prompt shipping, and all three work!!

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Lonnie K.
Ordered on 8/11/2019
Very good
8/26/2019 3:05:00 PM

Everything is as advertised. Very fast great shower and product

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Vernon T.
Ordered on 8/11/2019
good
8/26/2019 1:53:02 PM

Very nice unit.

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  • Didn't contact
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Anonymous
Ordered on 8/11/2019
Delivered Quickly, Works Fine
8/26/2019 10:37:34 AM

Refurbs are always a crapshoot. This one works fine. Good price for a dual band USB Wifi.

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  • Didn't contact
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Dr. S.
Ordered on 5/23/2019
Everything went very well
6/7/2019 1:40:29 PM

Great price, great order, great service, great delivery -- you could say everything was great!

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  • Didn't contact
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Colton M.
Ordered on 5/15/2019
Great price and fast shipping. Original packaging; described exactly as is!
6/3/2019 4:05:37 PM

(See title)

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  • Didn't contact
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Bernard L.
Ordered on 5/6/2019
Poor
5/11/2019 9:10:23 AM

I purchased a "new in box" NEC MULTISYNC EA223WM-BK 22" Display LCD Monitor EA223WM-BK. The product was delivered without any of the items that the product is supposed to be shipped with. Per the manufacturers website (https://www.necdisplay.com/p/ea223wm-bk), the product ships with: Setup sheet, User manual, Power cord, DisplayPort cable, USB cable and a ControlSync cable. None of these were included - not even a power cord! In addition, a small energy star label on the front bezel had been peeled off. All of this together made me wonder whether this product was actually new. I contacted the seller, whose response I found unacceptable. They offered to send a power cable, but offered no explanation as to how a "new in the box" product was missing parts that the manufacturer said was included; leaving me uncertain as to whether I had a new or used product. I would not purchase from this seller again.

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Richard H.
Ordered on 3/15/2019
Refurb item
5/11/2019 5:53:40 AM

Item looks good and comes packaged as new. Unsatisfactory performance. Frequently drops Wi-Fi and can't find source. I bought two and no longer use either.

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  • Didn't contact
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SERGIO R.
Ordered on 3/19/2019
Got what I paid for!
5/8/2019 6:06:16 AM

Nice quality and got delivered on time!

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Ed W.
Ordered on 4/10/2019
Very nice, hope it lasts
4/25/2019 10:01:01 AM

The only problem I have had with bowl scrapers of any sort is that after a while they get stiffer and start to chip off. The newer silicon ones don't have this problem. Not being sure what the scraper is made of so not sure of length of usefulness. With this in mind, it is great to have the sides of the bowl scraped by the machine so it isn't necessary to do it manually. All the ingredients will get in the blend. Only thought is that if he scraper edge is removable, a replacement be made available at a "reasonable" price.

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  • Didn't contact
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Patrick H.
Ordered on 3/9/2019
Not the right thing
4/3/2019 2:08:55 PM

The case was too small. I reread the description and it did not specifically mention the Surface 3 Pro but the description was badly worded and easy to misinterpret. It was ultimately my mistake so I only took off 1 star for the ambiguous description. The price was so low it wasn't worth taking up with the seller.

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  • No
  • Didn't contact
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Renferd L.
Ordered on 3/14/2019
Pretty in Pink
3/29/2019 12:23:13 PM

Found this at a DEEP discount so I snapped it up for a lady friend who treats her Samsung Tablet like it was a dirt track jalopy. Now if I can just get her in the habit of using it. Lots of padding, easy open double slide zipper, separate pocking for odds and ends, comfy handles. Cons: None. No, really. Other thoughts: even at full retail it would still be a wise purchase. More so than having to replace a broken tablet.

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  • Didn't contact
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Elizabeth M.
Ordered on 3/13/2019
Perfect!
3/28/2019 11:17:02 PM

I recieved my Kitchen Aid attachment promptly. It was in perfect, brand new condition, and works great.

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  • Didn't contact
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RICARTE M.
Ordered on 2/1/2019
Nice refurbished wifi
3/8/2019 10:32:58 PM

well package & looks and works as a new wifi stick

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  • Didn't contact
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Timothy A.
Ordered on 2/14/2019
The Bag
3/4/2019 1:29:32 PM

Fits my laptop SW-10 great ...so its pink...

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  • Didn't contact
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