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WD Blue 2TB Desktop Hard Disk Drive - 5400 RPM SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EZRZ

Ships from United States.

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  • IntelliSeek: Calculates optimum seek speeds to lower power consumption, noise and vibration.
  • Data LifeGuard: Advanced algorithms monitor your drive continuously so it stays in optimum health.
  • NoTouch Ramp Load Technology: Safely positions the recording head off the disk surface to protect your data.
  • 2-year manufacturer limited warranty.
  • Package includes a hard drive only - no screws, cables, manuals included. Please purchase mounting hardware and cables separately if necessary.

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD20EZRZ

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: more than 1 year
Verified Owner
3/ 5
not bad or good meh

Pros: 2TB
cheap
reliable

Cons: loud make a humming sound

Other Thoughts: i would recommend this to someone who needs storage for documents videos music ect.
WD drives in general are reliable.
i would not recommend this for a game or server drive

Did you find this review helpful?
Manufacturer Response:
Hi carla s.,

We're sorry to hear about the noise concern with the WD Blue internal hard drive and thank you for bringing this to our attention.

Current drive technology dictates that some noise will occur during normal drive operation. The type and volume of noise is dependent on whether the is drive performing a read/write operation or idle with the heads parked.

We have placed a helpful link below providing information to recognize which noises indicate trouble or normal drive operation.

"How To check If The Noise or Sound An Internal Drive Makes is Normal":
https://support.wdc.com/knowledgebase/answer.aspx?ID=568&s=

Best practice is to connect the drive as secondary storage with computer and run the diagnostics using Data Lifeguard Diagnostics for Windows to check for such abnormal behavior of the drive.

You can refer the link given below and follow the instructions to test the drive with Data Lifeguard Diagnostics for Windows.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support.wdc.com/knowledgebase/answer.aspx?ID=940

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We are happy to help with any questions or concerns you may have in future. You can contact us via the phone number or email address provided below with reference to this review. We'd be happy to help.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
Ownership: 1 day to 1 week
Verified Owner
5/ 5
Awesome

Pros: Price
Brand
Size

Cons: None

Other Thoughts: I recommend this drive to anyone who need some storage space in their computer. 2 TB can hold alot of stuff. It is sold for a cheap price and WD are also good drives. It works silently without any problems. The speed is ok for a storage drive. I would not recommend it as an operating system drive unless you dont care that it is not very fast since there are better and faster options out there like SSD or SSHD drives but for a second or third drive it does a great job. I am very happy with my purchase. It was delivered very fast in a nice bubble protection. My pc was running out of space and i replaced another WD 500 gb with this one and now i can transfer my stuff on it and keep my other drives for daily things like for my games and such. If you need storage at a good price , dont hesitate and grab one.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Normal drive

Pros: Its works

Cons: Nothing

Other Thoughts: Its just a normal drive will stay updated with the review

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Simply great! Easy setup and works as intended!

Pros: - Super easy install.
- Easy to find within Windows.
- Writes and reads fast.

Cons: - No complaints at all!

Other Thoughts: - I own two of these and will definitely use again in future builds.
- Google "How to add a hard drive" if you've never added an additional drive.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
WD Blue 2TB Desktop Hard Disk Drive

Pros: Right fit
Right price

Cons: not digital

0 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
1/ 5
this product not work

Pros: i buy this HDD and after i build my PC i went to install windows but every time i try to install it , its show me the HDD has 0 GB /0 GB i try to return it ,contact with costumer service but nothing happend

Cons: all i want is to give my money back or give another one

2 out of 5 people found this review helpful. Did you?
Manufacturer Response:
Hi turki k.,

We are sorry to hear about your online shopping experience. As a troubleshooting step, please test the drive on Windows using our Data Lifeguard Diagnostics program. If it passes the test we recommend testing another drive bay or SATA port on your system.

For your convenience, we placed links to useful articles below providing more information about testing a WD drive for problems.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support.wdc.com/knowledgebase/answer.aspx?ID=940

If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.

"How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product":
https://support.wdc.com/knowledgebase/answer.aspx?ID=8

You can contact us directly and be sure to mention the support case provided for you below to address any questions or concerns to ensure a good overall user experience.

We would appreciate the opportunity to gather more information from you to ensure all our customers receive the product they are expecting. You can contact us and reference the support case number below.

Case Number: 011819-13554142
Need help? Please contact us at 1 (800) 275-4932
3/ 5
Warranty, what?!?

Pros: I've had good luck with many WD drives for many years.

Cons: BUT... it looks like buying an OEM one (like this one) is a really BAD idea; see WD response to another buyer, copied below.

Other Thoughts: We apologize for the inconvenience caused to you with your WD Blue drive and appreciate your time to provide this feedback. Please know that the warranty of the OEM drive and OEM bulk drives are not covered by Western Digital. Instead, it is covered from the place of purchase or by the computer manufacturer.

Difference between WD OEM vs. Retail (RTL) drives
https://support.wdc.com/knowledgebase/answer.aspx?ID=1352

We would like to offer our assistance with the next level of support to address your concerns directly to know the serial number of the drive you are using by providing good user experience.

7 out of 7 people found this review helpful. Did you?
Manufacturer Response:
Hi Dave P.,

Thanks for showing your interest in the WD Blue Drive; your feedback is always appreciated. please know the warranty policies for OEM drives, OEM drives are sold to OEM Computer manufacturers or Distributors in bulk packaging (bare drive only).

1)-OEM drives are sold without accessories or installation software.

2-)OEM drives may not contain a warranty from Western Digital. When Western Digital sells hard drives to OEM computer manufacturers such as Dell, Compaq, Apple, etc, we sell these drives without warranty. The OEM computer manufacturer would include the hard drive under the warranty of the computer system that the hard drive was installed into. For more information about hard drive warranties, please see our Warranty Policy.

3)-OEM drives do not have support available through Western Digital Customer Service and Support. If this hard drive came in an OEM system, check back with the OEM manufacturer for any support or possible updates. If you purchased this hard drive from a third party vendor, check back with the place of purchase.

You can contact us directly and be sure to mention the support case provided for you below to address any questions or concerns to ensure a good overall user experience

Case number: 010219-13509943
Need Help? Please contact us at 1 (800) 275-4932
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Drive works great.

Pros: Expected typical good quality from WD. Drive seems quicker than I expected for a 5400 RPM drive.

Cons: None.

Other Thoughts: Updated this review to remove the con about WD's software not seeing past the 8th drive. A month after initially posting this review, they updated their software to detect up to 32 drives now with v1.36.

1 out of 1 people found this review helpful. Did you?
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