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GIGABYTE X399 Designare EX (rev. 1.0) sTR4 AMD X399 SATA 6Gb/s USB 3.1 ATX AMD Motherboard

Ships from United States.

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  • AMD X399
  • Ryzen Threadripper Series
  • DDR4 3600+(O.C.)/ 3466(O.C.)/ 3333(O.C.)/ 3200(O.C.)/ 2933(O.C.)/ 2667/ 2400/ 2133

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews
X399
B450M
Overwhelming Power.
Indisputable Supremacy.
Unrestrained Potential.

The GIGABYTE X399 enthusiast motherboard with AMD Ryzen™ Threadripper™ Processor. Do everything, do it all at the same time, and do it without sacrificing responsiveness. Render. Stream. Compile. Encode. Work or Play. Real-World Productivity or Virtual Reality Entertainment. The GIGABYTE X399 enthusiast motherboard has the power to overwhelm your most daunting workloads.

The New, Ultimate Platform for Desktop

With up to 16 cores, the AMD Ryzen™ Threadripper™ processor can command 32 threads, the most multi-processing power that has ever been unleashed on a consumer desktop. Overwhelm your workloads with 40MB of processor cache, without sacrificing efficiency thanks to the world-class IPC performance of the "Zen" architecture.

Quad-Channel DDR4 for devastating memory bandwidth, 64 lanes of incredible PCIe® 3.0 connectivity, and native USB 3.1 Gen2 10Gb/s support on a chipset. With every processor multiplier-unlocked to be configured as you see fit, the Ryzen™ Threadripper™ platform is create to keep you on the bleeding edge of tomorrow.

Free NVMe RAID Support

NVMe RAID for AMD Ryzen™ Threadripper™ platform is now supported for free. By combining multiple NVMe SSDs together into a RAID 0, 1, or 10 array, it is possible to greatly enhance disk performance or data integrity. With a single GPU in the system, up to 7 NVMe SSDs array can be supported by GIGABYTE X399 motherboards.

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  1. Base Plated & I/O Shield Armor
    - Integrated I/O Fan
    - USB DAC-UP 2 USB ports
    - Q-Flash Plus USB port
  2. Dual Intel i211AT GbE LAN
  3. Intel® Dual Band 802.11ac Wireless + Bluetooth 4.2
  4. USB 3.1 Gen2 (Type-C™+Type A)
  5. Gold Plated Audio Jacks
  6. 4-Way CrossFire/SLI Support
  7. Realtek ALC 1220
  8. WIMA Audio Capacitors
  9. Nichicon Audio Capacitors
  10. Digital Pin Header
  1. RGBW Pin Header
  2. Ultra Durable PCIe Armor
  3. Triple M.2 with Thermal Guard
  4. Accent LED PCH Overlay
  5. UEFI DualBIOS™
  6. Front USB 3.1 Gen1 Header
  7. Ultra Durable Memory Armor
  8. Quad Channel DDR4, 8 DIMMs, 3600MHz+(OC)
  9. Supports AMD Ryzen™ Threadripper™ Processor
  10. Durable Black Solid Caps
  11. Server Level Chokes
  12. IR Digital CPU Power Design
    (IR Digital PWM + IR PowIRstage® ICs)
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4-Way Graphics with Premium 48 PCIe Lanes Bandwidth

GIGABYTE X399 motherboards feature a unique PCI Express design that utilizes 100% of all 48 lanes from the CPU when in a 4-Way or 3-Way graphics configuration providing the full bandwidth available and provide the best graphics bandwidth possible to the user.

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Triple PCIe Gen3 x4 M.2 Direct from CPU

GIGABYTE X399 Motherboards are focused on delivering M.2 technology to enthusiasts who want to maximize their system's potential.

Triple M.2 Thermal Guard

With durability in mind, GIGABYTE provides a thermal solution for M.2 drives—Thermal Guard. The M.2 Thermal Guard prevents throttling and bottlenecks from M.2 devices as it helps to reduce and dissipate heat before it becomes an issue.

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Server-Class Digital Power Design

GIGABYTE X399 motherboards use an all digital CPU power design from International Rectifier® which includes both 4th Generation digital PWM Controllers and industry-leading 3rd Generation PowIRstage® controllers. These 100% digital controllers offer incredible precision in delivering power to the motherboard's most power-hungry and energy-sensitive components, allowing enthusiasts to get the absolute maximum performance from their new AMD Ryzen™ Threadripper CPUs.

IR Digital PWM & IR PowIRstage® ICs

This new generation of IR® digital power controllers and PowIRstage® ICs feature Isense technology, which provide more precise current sensing accuracy. This helps evenly distribute the thermal loading between the PowIRstage® ICs, preventing the overheating of each individual PowIRstage®, resulting in longer lifespan and better reliability.

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Server Level Chokes

GIGABYTE X399 motherboards feature Server Level Chokes.

  • Server level reliability
  • High current capacity
  • New design reduces heat created by power loss and provides efficient power delivery to CPU VRM area.
Gold Plated Solid Power Connectors
Make Good Connection and Significantly Lower the Wires Capacity

GIGABYTE X399 motherboards feature gold plated ATX 24pin & ATX 12V 8pin+4pin power connectors for offering stable and affordable power supply while CPU overloading. Gold provides superior conductivity and signal transmission than standard implementations, also providing far better reliability and stability over time by resistance to metal corrosion caused by frequent use overtime.

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Armor
GIGABYTE X399 motherboards are designed with an aggressive stance, but looks are just the beginning. The armor on the GIGABYTE X399 motherboards are created to offer best-in-class performance while still staying cool.
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  1. Base Plate
    GIGABYTE Motherboards are the perfect choice when starting your PC build. With an integrated base plate, GIGABYTE Motherboards give users a strong foundation to build their Gaming PC. With larger and heavier coolers, graphics cards, and even memory modules the GIGABYTE Base Plate is perfect to help support any enthusiast's build while reducing cuts and stings from sharp areas of the motherboard.
  2. I/O Shield Armor
    With an integrated I/O shield building an GIGABYTE Gaming PC is even easier.* Gone are the days of realizing that the rear I/O was forgotten or lost.
GA-AX370-Gaming 3
Immersive VR Gaming Experience
  • VR requires more performance than Full HD graphics for a steady 90FPS or greater.
  • Only Gaming PCs can provide the best VR experience.
    Recommended configuration for VR Gaming PC
  • Graphics Card: NVIDIA GTX 1060 / AMD RX 480 or greater, Compatible HDMI 1.4 video output
  • CPU: AMD Ryzen™ Threadripper
  • Motherboard: GIGABYTE X399 motherboards
  • Memory: 8GB RAM or greater
  • USB Ports: 3x USB 3.0 ports plus 1x USB 2.0 port or greater
  • OS: Windows 10 64-bit or newer

To create a seamless VR experience GIGABYTE Motherboards offer the best features to make your virtual reality feel like your actual reality. With technologies such as NVMe support via M.2 or U.2 and a one piece metal shielding to brace for heavier discrete graphics cards it's obvious that GIGABYTE has the tools you need to start your journey in VR. To set the mood GIGABYTE Motherboards include RGB Fusion to put you in the center of action.
High-Bandwidth(HB) SLI Bridge
Take your gaming performance to a whole new level by configuring multiple GeForce GTX cards with a High-Bandwidth(HB) SLI Bridge.
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U.2 Adaptor Support (NVMe PCIe Gen3 x4)
NVMe Performance for PCIe SSDs

The new Intel 750 series SSDs offer an incredible increase in performance over SATA drives. Using the NVMe protocol which takes advantage of the fast bandwidth of PCIe Gen3 x4 lanes (32 Gb/s), the drives are a clear advantage for users looking to boot their OS faster, load their games in a flash and access large files without waiting. By implementing the U.2 Adaptor to support the 2.5" Intel 750 Series drive, GIGABYTE ensures that the users can benefit from the best performance.

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GIGABYTE BIOS & Applications
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Refreshed BIOS

The BIOS is essential for users during initial setup to allow for the most optimal settings. With a new GUI and easier to use functionalities, GIGABYTE has been able to reinvent the BIOS to give users a better experience while setting up their new system.

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GIGABYTE APP Center

The GIGABYTE APP Center gives you easy access to a wealth of GIGABYTE apps that help you get the most from your GIGABYTE motherboard. Using a simple, unified user interface, GIGABYTE APP Center allows you to easily launch all GIGABYTE apps installed on your system, check related updates online, and download the latest apps, drivers, and BIOS.

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EasyTune™

GIGABYTE's EasyTune™ is a simple and easy-to-use interface that allows users to fine-tune their system settings or adjust system and memory clocks and voltages in a Windows environment. With Smart Quick Boost, one click is all it takes to automatically overclock your system, giving an added performance boost when you need it the most.

Overclocking to Boost Your Frame Rates
Get the highest levels of performance from your PC with easy-to-use GIGABYTE overclocking features.

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3D OSD

3D OSD automatically detects and displays your system information during games, allowing you to easily get a hold of your system information without switching between screens.

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Smart Fan 5

With Smart Fan 5 users can ensure that their gaming PC can maintain its performance while staying cool. Smart Fan 5 allows users to interchange their fan headers to reflect different thermal sensors at different locations on the motherboard. Not only that, with Smart Fan 5 more hybrid fan headers that support both PWM and Voltage mode fans have been introduced to make the motherboard more liquid cooling friendly.

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  • 9 Temperature Sensors
  • 8 Fan/Water Pump Connectors
  • All Fan Pin Headers Upgraded to Hybrid Fan Headers
  • Interoperable Fans and Sensors
  • Intuitive UI for Fan Control
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Hybrid Fan Pin Headers & Temperature Sensors
Assume complete control over your liquid cooling setup! Smart Fan 5 receives up-to-the-second information on flow-rate and water-temperature through the Hybrid Fan Pin Headers or external thermistor sensors—giving you absolute mastery over your PC.

  • All Hybrid Fan Headers can automatically detect the type of cooling device whether it be fan or pump with different PWM or Voltage mode.
  • Includes support for one High-Current Pump up to 3 Amps with built-in overcurrent protection—a must for high-end high current fans.
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New Smart Fan 5 Software

Choose from different modes, Quiet to Full Speed, to match your system usage scenario. For each fan or pump, you can use the intuitive fan curve to define trigger thresholds and corresponding fan speeds.

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Interoperable Sensors and Fans

Each fan can be customized to operate at different speeds according to any defined temperature source input (except the CPU fan).

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Fan Curve

Customize fan curves based on specific temperatures with the intuitive graphical UI.

System Information Viewer

GIGABYTE System Information Viewer is a central location that gives you access to your current system status. Monitor components such as the clocks and processor, set your preferred fan speed profile, create alerts when temperatures get too high or record your system's behavior; these are the possibilities of the System Information Viewer.

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USB with Precision Digital Fuse

Utilizing a digital fuse, motherboards are able to avert against over-current damage by reacting faster, with greater precision, and avoid unexpected voltage from external devices.

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Digital Fuse Design

Activates when the current reaches its trigger point, this design is much more precise than traditional fuses.

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Dual Intel® GbE LAN with cFosSpeed Internet Accelerator Software + Intel WiFi

Dual Intel® Gigabit LAN features cFosSpeed, a network traffic management application which helps to improve network latency and maintain low ping times to deliver better responsiveness in crowded LAN environments.

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USB Type-C™ Front Panel Connector

Equipped with next generation connectivity onboard GIGABYTE X399 Motherboards already support the chassis of the future. The onboard USB Type-C header for USB 3.1 Gen1 makes access convenient when connecting a USB 3.1 drive or charging your new mobile device.

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Fast USB 3.1 Gen 2 Solution

The latest USB 3.1 Gen 2 offers staggering 10Gb/s transfer speeds. 2x faster than USB 3.1 Gen 1 along with backwards compatibility with existing USB devices.

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Connecting the Future - USB Type-C
  • The World's Next Universal Connector
  • Reversible USB Type-C™ with USB 3.1 Gen 2
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RGB Fusion with Digital LEDs
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With GIGABYTE X399 Motherboards, RGB Fusion is even better with Digital LEDs.* RGB Fusion offers users the option to control onboard and external LED light strips for their PC. Already feature filled with colors and patterns, RGB Fusion on GIGABYTE X399 Motherboards are now upgraded with Digital LED support. With onboard options and external digital LED strips*, where each LED is digitally addressable, users can experience even more patterns, styles, and illuminations.

GIGABYTE X399 Motherboards will support either 5v or 12v digital LED strips. RGB Fusion with Digital LEDs comes with 9 new patterns and various speed settings with more to come.

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RGB Fusion
Multi-light zones are equipped with high brightness RGB LEDs, namely the Accent LED PCH Overlay, Digital LED strips and RGBW LED strips. When it's all set and done, your system will shine like never before.
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Basic
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Advanced
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Supports RGBW & UV Light Strips
Independently Programmable Onboard Pin Header for RGBW/UV LED Strips

Not bright enough? You can install standard 12V external RGB, RGBW or RGB/UV light strips on the RGBW pin header and control its color from the RGB Fusion software. Using a RGBW light strip with a dedicated white LED, users will experience brighter and more vibrant shades of colors.

When using RGB/UV LED strips, users can give their systems a fluorescent glow with the use of UV reactive liquid, neon braided cables, and acrylic paint for a wicked-looking gaming PC.

No need to worry when choosing light strips as GIGABYTE motherboards support a wide variety of RGBW/UV light strips on the market thanks to the RGB Fusion software that allows users to redefine the pin location for the R/G/B Signal.

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Supports High-Peformance EK Monooblock

EK-FB GA X399 GAMING RGB Monoblock is a complete all-in-one (CPU and motherboard) liquid cooling solution for several GIGABYTE X399 based motherboards. The monoblock is equipped with a 4-pin RGB LED strip and it offers unparallel aesthetics alongside with superior performance! The RGB LED in the monoblock is compatible with GIGABYTE RGB Fusion, thus offering a full lighting customization experience!

RGB Fusion (Advanced mode)

With the all new RGB Fusion software, users have access to different preset LED lighting configurations with choice of colors. You can even set the LEDs to synchronize with your favorite music or have them change colors to indicate the CPU temperature. For true lighting experts there is an Advanced Mode, which can be fully customized by individual area with its own effects and color transitions, along with specific duration and transition times. along with specific duration and transition times.along with specific duration and transition times.

Synchronize with RGB FUSION READY Peripherals
With a dazzling array of products supported, RGB Fusion is the software that brings it all together, letting your accessories synchronize to the same beat.

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  1. Independent Control
    Customized different color for different section of board
  2. Synchronize with RBG FUSION READY Peripheral
    With a dazzling array of products supported, RBG Fusion is the software that brings it all together, letting your accessories synchronize to the same beat. Customize all your LEDs how you like-have them match, dazzie and impress.
  3. Fully Customizable
    Adjust lighting animation with color stops, color duration, trnsition period, and color effects.
  4. Lighting Profile
    Save, export and import profiles to quickly change effects based on your preference and to share with others.
GIGABYTE RGB Fusion APP

Don't just make your PC shine, make it a work of art that friends will envy. With the GIGABYTE RGB Fusion mobile app users can watch as they control the lighting within their gaming PC. This gives users ease of access as they try and adjust colors and speeds for different modes, all this can be achieved away from the keyboard and monitor of their PC.

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Swappable Overlay for Accent LED

GIGABYTE brings even more color and life to your system with an Accent LED PCH Overlay. This overlay complements the RGB Fusion technology in GIGABYTE Motherboards adding more flare and style to your gaming machine. With the swappable overlay users can utilize different patterns and designs to make their system their own.

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ALC 1220 120dB SNR HD Audio with Smart Headphone Amp

ALC 1220 120dB SNR HD Audio
The ALC1220 is a high-performance multi-channel High Definition Audio Codec with up to 120dB SNR for crystal clear audio and features such as Smart Headphone Amp, 114dB SNR recording for precise voice chats and hardware decoding of DSD128, ensuring users get the best possible audio quality from their PC.

Smart Headphone AMP

Automatically detects impedance of your head-worn audio device, whether earbuds or high-end headphones to provide optimal audio dynamics—preventing issues such as low volume and distortion.

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High-End WIMA & Nichicon Audio Capacitors

GIGABYTE X399 motherboards boast a combination of Hi-Fi grade WIMA FKP2 capacitors and Nichicon audio grade Fine Gold capacitors. While the Nichicon Fine Gold capacitors are suited for high-grade audio equipment, using state of the art technology to provide rich sound in the bass and clearer high frequencies, the WIMA FKP2 capacitors are being used widely in premium grade Hi-Fi systems. The addition of this to the exclusive GIGABYTE AMP-UP Audio technology makes for the ideal onboard sound solution for the most demanding audiophiles.

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Gold Plated Audio Jacks

GIGABYTE X399 motherboards pack top quality gold plated audio connectors for improved connectivity and long lasting durability. Gold has superb signal conductivity and will not tarnish over extended periods of use.

USB DAC-UP 2
Adjustable Voltage USB Port with Dedicated Power Design
GIGABYTE improves upon USB DAC-UP technologies with USB DAC-UP 2.
USB DAC-UP 2 continues to provide clean, isolated and low-noise power while adding the ability to compensate for voltage drop.

Virtual reality pioneers and gamers alike can rest assured that their expensive accessories and peripherals will not encounter connectivity or power deficiency issues with the GIGABYTE USB DAC-UP 2. With Gaming Gear drawing large amounts of power and having firm specification requirements USB DAC-UP 2 is up for the challenge.
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Creative Sound BlasterX 720°
Creative's latest top-of-the-line audio engine takes your PC audio to the next level. These comprehensive tools backed by leading technology and algorithms in audio will enrichen your experience, whether it's streaming, gaming, listening to music, or other entertainment needs.
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Scout Radar
Expand your vision with the world's first smart gaming companion that enables you not only to hear your enemies from further away but also to visualize and see where enemies are on the radar through your mobile device.
Scout Mode
This proprietary technology allows you to hear your enemies from further away, giving you a distinct tactical advantage.
Creative Sound BlasterX 720° Software
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GIGABYTE Patented Double Locking Bracket
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Ultra Durable Memory Armor

AORUS' exclusive one piece stainless steel shielding design prevents against PCB distortion and twist, plate bending, in addition to preventing any possible ESD interference

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START SULFURIZATION PROTECTION
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Sulfur compounds in the air can penetrate tiny onboard resistors creating chemical change and causing these resistors to open or short. If either of these occurs the motherboard will fail to function. By equipping resistors with an Anti-Sulfur Design GIGABYTE gives Ultra Durable Motherboards a whole new meaning.

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GIGABYTE Patented DualBIOS™ Design

GIGABYTE Ultra Durable™ motherboards feature GIGABYTE DualBIOS™, an exclusive technology from GIGABYTE that protects arguably one of your PC's most crucial components, the BIOS. GIGABYTE DualBIOS™ means that your motherboard has both a 'Main BIOS' and a 'Backup BIOS', protecting users from BIOS failure due to virus, hardware malfunction, improper OC settings or power failure during the update process.

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Updating your BIOS on your GIGABYTE motherboard can be done in a flash – even without memory onboard. Utilizing the EC Controller, the BIOS on your GIGABYTE Motherboard can now be updated through Q-Flash Plus even if your system is unable to boot. A LED next to the EC controller will notify you once the procedure is complete and you are ready to boot your system normally.

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Diagnostic LEDs

Hardware Troubleshooting at a Glance
Onboard LEDs controlled by the system BIOS indicate if a malfunction is occurring, allowing users to quickly diagnose which major component (CPU/DDR/VGA/HDD) is malfunctioning so they may take action promptly.

Long Lifespan Durable Black™ Solid Caps

GIGABYTE motherboards integrate the absolute best quality solid state capacitors that are rated to perform at maximum efficiency for extended periods, even in extreme performance configurations. With ultra-low ESR no matter how high the CPU load, this provides peace of mind for end users who want to push their system hard, yet demand absolute reliability and stability. These exclusive capacitors also come in customized jet black, exclusively on GIGABYTE motherboards.

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Easy to Install "G Connector" Design

The tiny cables of the front panel connectors can be hard to manipulate as space is restricted and indicators being tiny. With the G Connector, you can connect all the FP cables at once, simplifying the process of building your next PC and saving you some frustrations.

XSplit Gamecaster + Broadcaster: Cast Your Game Anytime, Anywhere
Now set up your stage and share the greatest gaming moments with XSplit Gamecaster + Broadcaster! Fully optimized social media integration is ready for real-time chats—keeping you notified yet focused in the game. It takes just one click to stream your gameplay to Twitch. Host your game like a pro! *Free 14 days XSplit Gamecaster + Broadcaster Premium License.
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  • Enjoy 14-days FREE seamless connection to any game server in the world
  • Experience up to 60% overall connection improvement
  • Receive FREE unlimited access to PC Gaming Launchpad, supporting over 800 MMO games
  • Monitor your Game Ping and Connection Statistics continuously
TriDef SmartCam | Custom Stream Modding
To facilitate being the full streaming solution each AORUS motherboard includes TriDef SmartCam software, you are now able to remove backgrounds without the hassle of using a green screen. Through the SmartCam application you can now apply live filters, and fully control your background, not only while streaming, but also through other video applications such as Skype. *Free 1 month TriDef SmartCam License.
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Learn more about the GIGABYTE X399 Designare EX (rev. 1.0)

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Buyer Beware - their RMA refused to repair my damaged board

Pros: none

Cons: A screw to the large heat sink busted loose and they blamed me for damage to the board. Refused to make good on repairs to their product.

Other Thoughts: I've purchased Gigabyte products for the past 20-30 years, when they refused to repair my board they not only lost my faith in the company but now I will have to tell all my co-workers and friends about their poor RMA procedures and their refusal to make repairs to their product. The next time I go to Singapore/Taiwan I'm going to go out of my way to guide my friends and co-workers to your competitors. I just can't put my faith in a company that has such a weak customer support program.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Serious Issues

Pros: -Beautiful aesthetics
- Lots of connectivity and options
- NVMe SSD heatspreaders

Cons: -PCIe slot 1 failed after 24hours in use! :(
- Outdated BIOS would not detect my Samsung 970 Evo Plus drives. The version on the board (F11) was dated newer than the download off of their website (f11e) but would not work for recognizing the storage.
- Many of the Gigabyte Apps will not launch and Gigabytes update servers are frequently unavailable. I have never been happy with their proprietary apps and have tried given them a chance every update cycle. Uninstall... uninstall... uninstall...

Other Thoughts: I have been exclusively buying Gigabyte boards for over 15 years. Sadly, it seems their manufacturing process and/or QA control has slowly declined over the last few years. Like many other reviewers here, my PCIe slot died within a day (I thought it was my Radeon Pro card at first) and now I am without a workstation for several weeks as I have to now wait for the RMA, Newegg testing, store credit, re-order, then wait process to get back to work. I can't do this!

I'm thinking its time to look at other brands and have my eyes on an MSI or ASUS board for the first time. Sorry Gigabyte, allowing a bad run of boards to go to channel looses more than it saves you in the end.

1 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at support-newegg@gigabyteusa.com with the case number 163391 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team
Ownership: 1 month to 1 year
Verified Owner
5/ 5
No problems - Great IOMMU groups

Pros: IOMMU groups. Each PCI slot seams to be in there own group.
Running 128 of ram without problems.
2950X works without problems.

I was able to pass a GPU and a usb controller to a VM.
I easily could pass 2 GPUs and 2 USB controllers to 2 VMs without problem and will do.

Cons: The built in networking and sata controllers share the same group.

Other Thoughts: Running 128GB ram, 2950x , PCi storage controller
Running ESXI 6.7 with pci pass through of storage and GPU for a Freenas build with HTPC vm connected to my tv.

This motherboard is working great.

Did you find this review helpful?
Ownership: 1 day to 1 week
Verified Owner
1/ 5
Dead out of the box GIGABYTE X399 Designare EX

Pros: Very nice design, lots of connections and ports

Cons: quality have found out since I purchased lots of people getting systems that are dead on arrival. No power to PCI slots. The board lights up and goes right off. Same issue as reported by many users.

1 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at support-newegg@gigabyteusa.com with the case number 162071 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team
Ownership: 1 month to 1 year
Verified Owner
1/ 5
*** Horrible, Dead in less than 1 day!!

Pros: Seems like has nice layout & feature set BUT...

Cons: Like others who wrote it died literally less than 1 day, I spent hrs troubleshooting & 100% was the motherboard. I got new x399 motherboard & everything worked perfectly. I am returning to NewEgg. Shame on you Gigabyte to release a product with such lousy quality control.

Other Thoughts: I have purchased other Gigabyte motherboards in the past & never had this problem so I will probably buy from them again but if this happens again with a different model then never again.

Did you find this review helpful?
Manufacturer Response:
Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product.
Please contact GIGABYTE RMA department for further assistance about motherboard warranty service by phone at 1-626-854-9338 opt. 4 Monday through Friday from 08:30 ~ 17:30 PST.

GIGABYTE VIP Support Team
Ownership: 1 day to 1 week
Verified Owner
4/ 5
A great board with a few important notes

Pros: I used this board previously in my home system with a custom water cooling and again today for my work system. This board is amazing looking and the weight of it is massive. I have had nothing but solid results on both boards from initial startup. If you are looking for a threadripper system and don't want all the gamer colors and graphics this is a good way to go. Your wife will like it :)

Cons: Theses aren't strictly "cons" but design factors that you need to watch out for that are unique to this board. The rear IO shield is built onto the board itself. This is a great idea but it caused me some trouble. I have a Thermaltake Core V51 case that has re-treaded for countless builds. I have a bad habit of carrying cases by the rear motherboard opening when they are empty and due to the size of the V51 the rear area got bent a little. Normally there is enough "squish' area between a rear IO shield and the motherboard to allow a few mm of adjustment. The built in header on this board really doesn't have much give to it so I had a very hard time getting the motherboard screws lined up. Something to watch out for given this is an enthusiast board it is likely to be going into a case that has seen some action.
The other place I ran into trouble is the expansion slots. The big silver cover with "Amp Up Audio" on it runs under all the slots. This interfered with my slots both where the pointed end of the cards go down between the case and the motherboard and in height. The cards hit the cover before it was down completely. I didn't want to remove the board and look to see if it was removable (I'm sure it must be). Not all the cards had issues, the video card (RX580) was ok but I had trouble with a dual USB header panel and the LSI raid adapter. They fit but if I had known about it before install I would have pulled the cover off but I really shouldn't have to do this on a board that cost almost $4xx so that's -1 egg.
If you air cool, or with any cooler really, the RAM is really close to the CPU so you need to get low profile RAM or the appropriate form factor on your cooling solution. The Noctua NH-U9 I used worked great. The fans latch on the sides so I could move the fan up a bit to clear G.Skill RAM with a typical heat-sink.

Other Thoughts: This has been a great board for me and other than the few minor installation issues it is about the best system I have built in a long time. I'm running the IVMS/NVMS IP camera software (high CPU usage) with 32 cameras per screen with about 4% CPU.
If you are running a single video card, you can probably put it in any slot. On my home build I need to clear the water pump and res so put it in the 3rd slot down. It worked fine when i tried it in the top 3 slots.

5 out of 5 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
3/ 5
Poor Linux Support from Manufacturer, but great board

Pros: -Exactly what I wanted, in terms of bundled hardware
-Fast enough, and easy enough to build
-Plenty of slots and sockets

Cons: -Appears to be horrible Vendor support. I haven't first-hand contacted Gigabyte, but with the Threadripper 2nd Gen (2950x in my case) CPUs, AMD released new AGESA code (1.1.0.1a) for the bios, and either that, or the MB Maker bios's presentation of SEV to the kernel (Secure Encrypted Virtualization) is flawed. The MB reports it has SEV but it does not. Can't install most linux distros now, until either AMD updates AGESA or Gigabyte fixes their BIOS (current is F11e as of this review 10/1/2018). They told another customer who posted to a forum, that he should "Install windows 10". That's completely unacceptable of a Motherboard maker. My ENTIRE pupose of buying this board was to build a Linux based workstation for Virtualization and video processing, and I can't even install Linux today. Now, should Gigabyte step up and address this and work with AMD and get a new BIOS out a.s.a.p. , I'd gladly give it 5 stars. In the past, I've only purchased 2 other brands of motherboard, but this purchase is making me seriously wonder if I picked the wrong brand this time, despite them having exactly the board I wanted. I don't particularly care if they fix it today, but this month would be good. But to blow off their other customer is unacceptable. I'll contact support today and see if I get the same runaround.

11 out of 13 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
RMAed Twice, Still Not Working

Pros: Nice style, and fits a standard ATX board.

Cons: Not reliable.

Other Thoughts: The first one failed. I RMAed it and Gigabyte sent it back saying it was working fine. Soon after, it died again.

They replaced it with a new one, and that one also died. I'm currently in process on my third RMA now. The only positive thing I can say is that Gigabyte is at least honoring their warranty, but at this point I don't feel I can trust them anymore and I'm going to sell the RMA and get a different brand.

2 out of 4 people found this review helpful. Did you?
Manufacturer Response:
Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at support-newegg@gigabyteusa.com with the case number 157956 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.

GIGABYTE VIP Support Team
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