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WD 500GB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBPGC5000ABK-NESN Black

Ships from China. Most customers receive within 6-18 days.

Sold and Shipped by Michael-PC a-seller

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International SellerFirst

First from ASIA brings the most desired and unique products from Asia to you. All First from ASIA products meet US product regulations. You can expect the same Newegg service but difference in shipping lead-time may apply.
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  • Automatic & cloud backup.
  • Local and cloud backup
  • Ultra-fast transfer rates
  • Works great with Windows 8
  • USB 3.0 and USB 2.0 compatibility

LOADING... LOADING...
  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews
  • newegg Sleek Design with High Capacity The 500GB's dimensions are 4.33"(H) x 3.21"(W) x 0.5"(D). My Passport Ultra may be sleek, but it offers plenty of capacity for your important digital content.
  • newegg Local and Cloud Backup WD SmartWare Pro automatic backup software lets you chose when and where you back up your files. You can choose scheduled backup to backup files on the schedule that works best for you, choose file or folder backup if that is your preference, or use your Dropbox account* to backup your files to the cloud. (*Dropbox account required for cloud backup. Cloud services may be changed, terminated, or interrupted at any time and may vary by country.)
  • newegg USB 3.0 and USB 2.0 Compatibility with Fast Transfer Rates My Passport Ultra features universal compatibility with widely-used USB 2.0 and ultra-fast USB 3.0. When connected to a USB 3.0 port, My Passport Ultra lets you access and save files with blazing speed. The transfer time will be reduced by up to three times when compared to USB 2.0 transfer rates (Performance may vary based on user's hardware and system configuration).
  • newegg Works Great with Windows 8 The WD Windows 8 app makes it easy to discover the digital media stored on your My Passport Ultra drive with your Windows 8 computer. Your content is automatically displayed and organized so you can easily locate and enjoy your photos, videos, and music.
  • newegg Secure Your Files WD Security utility allows you set password protection and hardware encryption for your drive to help keep your data private.
  • newegg WD Drive Utilities Software Register your drive, set drive timer, run diagnostics, and more using WD Drive Utilities.

Learn more about the Western Digital WDBPGC5000ABK-NESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Great Back Up Hard Drive

Pros: The Passport Ultra Portable Hard Drive USB 3.0 makes it easy to back up my home and business laptop!

Cons: There are no cons - it was easy to install the software and perform the back ups.

Other Thoughts: I would highly recommend this product to other home and business laptop owners!

Did you find this review helpful?
Ownership: more than 1 year
Verified Owner
4/ 5
Two years in, still going strong

Pros: -Runs great, good for backup
-Comes with carrying sleeve

Cons: -Proprietary charger

Other Thoughts: I have really enjoyed having this card, it makes it easy to bring photos and movies to friends' houses, but mostly I use it for backup. My main problem with it is they are still using proprietary charges, so if I ever lost it I would have a hard time getting a new one. I would definitely recommend this to a friend though, as I have not had any problems with it or WD in general.

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Ownership: more than 1 year
1/ 5
DEAD - WD My PassPoS Drive

Pros: USB 3 and usable with USB 2 machines. Easy to install (ie PLUG and PLAY), OK speed, comes with a USB 3 cable (although very short), compact (fits on almost any pocket) and it does not need external power as it can use power from the USB port

Cons: Unreliable, poor company support, short warranty, short cable. This drive died with less than 100 hours of usage (use for back up and hen disconnected). Worthless utilities (when you check it says it is bad and that is it does not tell you what to do next or what course of action to take).

Other Thoughts: Got this drive for backup. It traveled once (one way) from the office to my house were it stayed. Plug it in to back up my personal laptop. Provably had about 50 hours of usage (ie plugged in) but for sure less than 100 hours. Yes, the drive was disconnected properly every time (ie it was "ejected" before it was disconnected, must of the time the laptop was shutdown when it was disconnected). Tried to use it today to check on some old files and the drive is DEAD (I can not even reformat it). It has being over 2 years so the drive is out of warranty. WD does not respond to emails. Learned my lesson AVOID Western Digital.

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Ownership: more than 1 year
5/ 5
Excellent hard drive.

Pros: I've owned this hard drive for at least two years now and it hasn't given me any problems. It's been plugged in most of that time and it's pretty fast. This drive is reliable so I bought another with larger storage... no regrets.

Cons: None.

Other Thoughts: I haven't used the software that came with it so I can't comment on that.

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Ownership: 1 week to 1 month
Verified Owner
5/ 5
NIce product

Pros: Quiet-FAST
IT Western Digital!

Cons: Cable a bit to small

Did you find this review helpful?
Ownership: less than 1 day
Verified Owner
2/ 5
Did not work for me

Pros: I had no real luck with this drive for what I wanted to use it for.

I just want to save my C Drove clone image file on an external drive about once a month. I found however that the included software somehow would not allow my clone software to save the image on this hard drive.

I then deleted the software and found I could only save small files. If I wanted to save say a 10Gig file the hard drive would just freeze up and do nothing. I then even tried formatting the hard drive and that was also next to impossible to do.

So after spending 6 frustrating hours of trying to get this drive to accept downloads without using the included software I gave up and sent it back for a refund.

I later bought a plug and play drive with no software and that works fantastic. I am one who is getting tired of smart software that one has to accept that can cause problems when you just want a drive to download your files with your own software if need be.

The good news however is that I think the Drive is of good quality and fast for those who love to upload to a cloud in the sky and do not mind 3rd party software telling you where you can download stuff.

The other good news is that Newegg gave back my money with no hassle so I will still continue to buy from Newegg as they have super fast shipping I might add. One of the best I have seen.

Cons: Not a plug and play, comes with third party software that some folks may hate, USB cable is almost to short and stiff, no on or off switch, have to keep unplugging the USB cable if you are not using it.

2 out of 3 people found this review helpful. Did you?
Manufacturer Response:
Greetings Erwin, we thank you for taking the time to bring your concerns to us. The My Passport Ultra ships with included backup software, which is a convenient and easy way to utilize the drive for backing up your system in a few easy steps. Although provided with the device, it is by no means required for utilizing the drive, nor is its use mandatory for backups, as the drive can also be used for storing backups with a 3rd party backup software. Please consider contacting our support department in the future when situations like this arise. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.
Ownership: 1 month to 1 year
Eggxpert Review

Eggxpert Review

Through the Newegg EggXpert Review Program, Newegg invites its best reviewers, known as EggXperts, to post opinions about new and pre-release products to help their fellow customers make informed buying decisions.Click here for more details.

5/ 5
Stable, Fast, Compatible

Pros: I have tested this portable drive in a variety of Operating Systems ranging from Windows XP, Vista, 7, 8 and 8.1. Also including server 2008, 2012 and Ubuntu. The drive is a top notch performer in both USB 3.0 and USB 2.0 connections. I tested the transfer of many smaller files and larger backups files and in both situations the drive performed as expected.
Aside from very light, it is very portable and fits almost everywhere including pockets.

Benchmarks:
USB 3.0 CrystalDiskMark 3.0.2 x64
50 MB

Seq Read: 104.5 MB/s
Seq Write: 99.55 MB/s
512 K Read: 46.23 MB/s
512 K write: 66.88 MB/s
4K Read: 0.631 MB/s
4K Write: 2.222 MB/s
4K QD32 Read: 0.755 MB/s
4K QD32 write: 2.319 MB/s

USB 2.0 CrystalDiskMark 3.0.2 x64
50 MB

Seq Read: 34.22 MB/s
Seq Write: 28.45 MB/s
512 K Read: 23.76 MB/s
512 K write: 26.96 MB/s
4K Read: 0.696 MB/s
4K Write: 1.958 MB/s
4K QD32 Read: 0.736 MB/s
4K QD32 write: 2.054 MB/s

Cons: None.

Other Thoughts: The enclosure is a bit wider than most 2.5" Drives that I have worked with.
The drive uses the USB 3.0 Micro-B plug.
The other thing that you may want to consider is the length of the cable which is around 1 foot. If you have the need for a longer cable consider a USB extension cable and make sure it is USB 3.0 compatible.

10 out of 10 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Eggxpert Review

Eggxpert Review

Through the Newegg EggXpert Review Program, Newegg invites its best reviewers, known as EggXperts, to post opinions about new and pre-release products to help their fellow customers make informed buying decisions.Click here for more details.

5/ 5
Little guy is fast!

Pros: FAST!
Very quiet
Gets power through USB
3 year warranty
Comes with carrying sleeve
Cheap

Cons: None

Other Thoughts: This thing has everything you need in a portable hard drive. It’s fast, connects to USB 3.0, backwards compatible with USB 2.0, it’s powered over USB so no need for a separate power cord, and did I mention that it’s fast? This thing writes and reads at 119MB/s over USB 3.0, I use this thing daily to store ISO files that I carry with me to mount and install software when I’m out in the field.

It’s small and well-built with plastic that feels great in your hand. It has 4 rubber feet on the bottom to prevent any slipping and also helps with vibration to keep any rattle noise down while it’s on your desk. It comes with software on-board to back-up your computers if that is something you’re looking for. I use a paid cloud back-up service so that wasn't something that I needed or used.

Overall I love this little guy, it has everything I need and if you need more space he has bigger brothers in the 1TB and 2TB sizes.

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