Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Symantec Norton Ghost 12.0

Sold and Shipped by Newegg

Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.
Marketplace Seller
  • Standard Version
  • Retail

LOADING... LOADING...
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about Norton Ghost 12.0

Warranty, Returns, And Additional Information
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: 1 month to 1 year
1/ 5
Stay Away

Pros: Booted to recovery environment when new SATA drive attached where Ghost 10.0 would not.

Cons: Would not recognize external USB hard drive -- WD MyBook 250Gb (exotic, I know). Spent in excess of 2.5 hours with Symantec tech support (the ultimate oxymoron) finally given link to download prior version of 12.0 which did not solve problem. Renewed chat and was told to contact customer support for refund and upgrade to Ghost 14.0 -- the kiss off of death. Customer support chat unresponsive after kind introduction and requesting a few minutes to review problem. After approx. 15 min. began requesting any kind of feed back and was asked how I was doing today. It's good they care. Thereafter, nothing! No more reviewing, no more love, no more chat. Grew tired of waiting and terminated chat approx 10 min later. Horrible.

Other Thoughts: Was much politer with Symantec chat than here. To no avail. If you run into any kind of problem with this or other Symantec product, be sure you have exhausted every possibility before contacting support. On no less than 3 occasions tech support suggested fixes which had already proven failures. The less running in and out of their chat support, so much the richer your life.

Did you find this review helpful?
Ownership: 1 month to 1 year
1/ 5
Terrible Product

Pros: Well, Ghost 12 does backup the hard disks with what it calls "Recovery Points" -- that part seems to work.

Cons: Well, Ghost 12 sometimes just deletes those very same recovery points, and sometimes it cannot even see those recovery points with its own software to make regular 'incremental' recovery points. Thus, it tries to make another complete backup and there of course is no room on the backup hard drive. It is not reliable, it cannot be trusted, and let's face it one needs to trust backup software.

Other Thoughts: I am a bit shocked that Norton and Symantec can make such a terrible product. The Technical support is also not great -- no resolutions to any issues. Everyone should get a refund on this version.

Did you find this review helpful?
Ownership: 1 month to 1 year
1/ 5
Wasted $70

Pros: {crickets chirping}

Cons: Bought product to clone customer hard drives, eithe to make an image or to do a direct hard drive replacement. Product is now for backups and not functional for doing work on any hard driver other than your primary. They have dumbed down the product to the point it's useless.

Other Thoughts: Get REAL software for this, Acronis makes the "True Image" product which is FAR FAR FAR superior. Don't waste your money like I did. Another product that Norton has destroyed.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
1/ 5
Ghost 12.0

Pros: There might be some, but not for my purposes

Cons: There is no documentation, other than a small booklet that basically tells you the features, but not any directions as to perform any of the functions. Symantec Tech-Support is non-existent, I sent-in an e-mail support request, but never received a reply.

Other Thoughts: I could not find any way to create an exact image of my primary active partition for backup purposes. I backed-up a program directory, and all of its' sub-directories, but when I re-installed the OS and attempted to recover the backed-up image of that program, 'Ghost' said the image was 'invalid'. It is built on 'Powerquests' Drive-Image', which they bought-out...too bad, 'Drive-Image' was a great program, unlike Ghost 12.0.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
It has served me well.

Pros: This program has served it's purpose multiple times for me. I recently ordered three new Dell systems that were identical. One of these systems, for whatever reason, simply would not take the Audio drivers. Being brand new, I figured I'd let Dell take care of it. I sat on the phone for hours with their under-educated support and politely performed each task they asked of me, even though I told them right off the bat what was wrong & that I've already tried everything they've asked me to try, twice. So after a Dell rep swapped the mobo & the drivers still didn't take, I purchased Ghost 12 and pushed an image of a working machine onto it and voila, it was up and running. Simply leave the image source PC offline during this process & change the specifics so they don't knock heads on the network and your good to go.

Cons: I've had some minor issues in pushing/pulling images from a server in a domain, but each issue was fairly easy to resolve (for a Network Administrator.) Oh yeah, I should've read closer, but it would be nice if Server OS's were supported.

Other Thoughts: I've also used this product to save a hotel from a painfully long process of re-installing their precious front-desk pc's industry specific software by simply ghosting a working machine of theirs with this product. While I haven't had the luxury of using older version of Ghost which I've heard great things about, this product truly has served me well and has done everything I've needed it to do.

Did you find this review helpful?
Ownership: 1 month to 1 year
2/ 5
Does not create a bootable ghost

Pros: I can find none.

Cons: The ghost image drives that I have created with Norton Ghost will not boot and run Windows XP. Interface is clumsy. It keeps popping up with little windows on the task bar that say "Click here to do X", but they disappear after two seconds, and you can't do whatever it was they recommended. Really disappointing software purchase.

Other Thoughts: Just use windows ASR built in to Windows XP Pro if you need a backup.

1 out of 1 people found this review helpful. Did you?
Ownership: more than 1 year
1/ 5
Simply doesn't work

Pros: None worth mentioning.

Cons: Ghost simply doesn't work. I've tried it on three machines, my laptop and two desktops, one of which had a clean install of XP and a few standard apps. such as Office and FrameMaker. I have never successfully been able to create a backup set on any of these. The software either won't install correctly (on one of the desktops) or freezes while backing up (the other two machines).

Other Thoughts: Norton's online tech. support was no help at all. I pitched it in frustration. Yes, I suppose I could have telephoned Norton for support, but I simply am tired of dealing with Norton products as they have been for the past five or so years.

I can't imagine how a company can market such a piece of junk without being ashamed of itself.

1 out of 2 people found this review helpful. Did you?
Ownership: 1 day to 1 week
1/ 5
HORRIBLE!

Pros: VM Ware compatible archives.

Cons: Cannot properly restore an entire hard drive. Not compatible with files from Ghost 9 and earlier. The user interface is cumbersome. Difficult to restore directly from files. Requires Dot NET 2.0 in order to run. Bloat ware! It is huge! Original ghost was under 2 megs. This is over 500 megs and counting!

Other Thoughts: HORRIBLE PRODUCT!! I have been using Ghost back when it was developed by Ghostware. Norton has ruined this product! Since Ghost 9, they no longer use the original ghost. Now they have their own crapp which doesn't work properly. This product is NOT suitable for commercial use. Avoid it at all costs!!

3 out of 3 people found this review helpful. Did you?
ICON Loading...
Selected Items
Are you an E-Blast Insider?
 
Subscribe Newegg e-Blast
PayPal
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.
Price Available at Checkout
Why can’t we show you details of this product?

Some manufacturers place restrictions on how details of their products may be communicated.

If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.

Your Personal Data

Newegg’s website and online services use cookies and similar technology for a number of reasons: Some technologies allow the site to function. These functional cookies are required to use the site and complete purchases. Another set of technologies improve the browsing experience and personalize it. Here are all the details about Newegg’s Cookie and Privacy Policies. Please select and accept your settings before you continue. Thank you.

Your Personal Data

Newegg’s website and online services use cookies and similar technology for a number of reasons: Some technologies allow the site to function. These functional cookies are required to use the site and complete purchases. Another set of technologies improve the browsing experience and personalize it. Here are all the details about Newegg’s Cookie and Privacy Policies. Please select and accept your settings before you continue. Thank you.

Your Personal Data

To use this third-party content we need your approval to share your data with them. Here are all the details about Newegg’s Cookie and Privacy Policies. Please accept if you wish to continue with third-party features. Thank you.