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Western Digital Black WD1002FAEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive

Ships from United States. Most customers receive within 6-10 days.

Sold and Shipped by HTEKSOLUTIONS a-seller

Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.
Marketplace Seller
  • Maximum performance for power computing
  • Dual processor speed
  • Rock-solid mechanical architecture
  • 5-year limited warranty

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD1002FAEX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
Ownership: more than 1 year
Verified Owner
5/ 5
So far so good

Pros: Installed easily, lots of room and plenty of speed.

Cons: None yet, although it's a bit noisy.

Other Thoughts: Update after 6+ years: Hard drive has worked spectacularly. The computer it's on is nearing EOL status, but I will salvage the HD to use for back up storage on the new computer.

It's only been in 24 hours and so far so good. It booted up fine on first install. It's a noisy buggar, at least more so than my previous Seagate 500G 3.0. But don't let that detract you from purchasing this. I was a big apprehensive after seeing some of the DOA horror stories on here, but the IT guy at work says that historically this is a good drive.

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Ownership: more than 1 year
Verified Owner
5/ 5
6 years strong! Great HDD

Pros: Had this HDD for 6 years and still works perfectly. I recommend to install your OS on a SSD though for 5 second startups.

Cons: None.

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Ownership: 1 month to 1 year
Verified Owner
1/ 5
Was Dead On Arrival

Pros: No Pros

Cons: Taking a chance

Did you find this review helpful?
Manufacturer Response:
Hi Joseph V.,

We regret that the initial installation of your WD Black drive did not function as expected.

As a troubleshooting step, please test the drive on Windows using our Data Lifeguard Diagnostics program. If it passes the test we recommend testing another drive bay or SATA port on your system.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows"
https://support.wdc.com/knowledgebase/answer.aspx?ID=940

If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.

"How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product"
https://support.wdc.com/knowledgebase/answer.aspx?ID=8

We would like to follow-up with you to help discover the root of your hard drive's abnormal behavior, or help replace it for you if needed in order to provide a positive resolution to your experience"

Please contact us and mention the support case below as a reference to this review.

Case number : 100218-13281749
Need Help? Please contact us at 1 (800) 275-4932
Ownership: more than 1 year
Verified Owner
5/ 5
Long lasting, good performance for a traditional HDD

Pros: I purchased this in 2013 and have been using it ever since. No issues at all to speak of. Still offers acceptable game loading times which is what I have primarily used it for.

Cons: N/A

Other Thoughts: I would definitely recommend WD Black HDD in general after how this one has held up and performed. If I need another traditional HDD I will look to WD.

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Ownership: 1 day to 1 week
Verified Owner
1/ 5
I hope it goes out of stock soon.

Pros: I ordered one of these about a week ago before it went out of stock, and USPS still hasn't received the package for delivery. I dont know if I would recommend this hardrive especially after paying $80+ on it . I have also seen alot of people with the same problem i am having so dont say we didnt warn you.

Cons: -Not receiving my product after paying for it before it went out of stock.

2 out of 4 people found this review helpful. Did you?
Manufacturer Response:
Hi Austin,

Our apologies hearing that you have not received the drive even after paying, what you expected; and thanks for the time providing this feedback. It may be a good idea to contact Newegg for assisting you regarding this.

We have created a case number in reference to this review. Please consider contacting our support department if you have other questions or doubts. We will be happy to assist.

Case Number: 062218-13037636

Need help? Please contact us at 1 (800) 275-4932
5/ 5
Owned for 8 years, 64533 power-on hours, no issues

Pros: -Longevity (It's been on for over 98% of my possession of it)
-Durability (I read and write on this drive more than a 'power user')
-Capacity and speed (zero complaints about the read/write time, even after all this time and poor defragging habits)

Cons: Zero cons

Other Thoughts: Even now, this is one of the best hard drives on the market.

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Ownership: more than 1 year
Verified Owner
5/ 5
Great drive

Pros: This drive has been running for 5 years now with 0 problems. I have tried other brands with hit and miss success. Western Digital drives have by far been the most reliable drives I have ever owned.

Cons: I'm sure there is something. I am just not aware of it.

Other Thoughts: none

1 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
4/ 5
Great Customer Service

Pros: When I had an issue with this purchase, these folks were on the phone with me the very next morning. The matter was resolved 100% to my satisfaction. Quality customer service like this is rare these days, I will DEFINITELY do business with these folks in the future.

Cons: Had to reorder a replacement part, but hey when a company resolves complaints as quickly as these guys, I really can not complain about needing to order a replacement. Quick and simple refund and returns, means I could at least order the replacement with confidence, a minor inconvenience for this one purchase.

Other Thoughts: Great service, good prices, and really good selection keeps me coming back. NewEgg and their associated sales companies like Databug LLC, have really gone the extra mile to make getting PC supplies quick and easy. I do not even bother running up to Best Buy anymore, NewEgg is my first stop when I'm looking for parts and bargains. Keep up the good work guys!

1 out of 2 people found this review helpful. Did you?
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