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literally my only complaint is that it can sometimes be too quiet. I am so used to noisy AC units that sometimes I wish this one could be a bit louder, to block out street noise. But that's kind of a ridiculous thing to complain about.
Also high five to whoever designed the packaging, because it is awesome. I have struggled with so many AC units in the past but this one, you can pretty much just cut the tape, the box falls open, and there's the unit. It is incredibly easy to install.
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