- 7200 RPM 32MB Cache
- SATA 3.0Gb/s
- 5 years limited
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So far not so good 08/17/2011
I have bought and used a lot of hard drives from WD, Seagate, Maxtor, and this model is the first DOA I have every had.
I don't know what the overall failure rate of these drives are but I am pretty shocked that with over 2200 reviews these are rating at 4 eggs.
We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Caviar Black, as this is not the typical experience with the product. It is recommended to perform a test on the drive using our diagnostic utility, in order to verify the drive’s functionality and operability. Please see the link below for more information.
http://wdc.custhelp.com/app/answers/detail/a_id/940/. It is very unfortunate that this drive failed in such a short term. Nevertheless, we would like to assure you that Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.
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