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Fair price, better than average RMA policy: They sent me a new *2TB* Caviar Black before I had to send them back my RMA'd 1TB.
This was the only HDD in my rig at build time, and I had trouble installing Win 7 x64 on it, but finally got it to go through. Experienced some problems with large files often, and deduced it was due to bad sectors on the drive.
Still would've rather not had to RMA and migrate windows at all, but in the end it wasn't that bad of an experience.
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