- Intel Core i7 2nd Gen 2630QM (2.00 GHz)
- 12 GB Memory 500 GB HDD
- NVIDIA GeForce GTX 560M
- 1920 x 1080
- Windows 7 Home Premium 64-bit
- DVD Super Multi
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2nd defective unit 11/19/2011
I have narrowed it down to a screen/backlight issue for sure. Not able to reproduce the issue on an external, and drivers/factory reset haven't corrected the issue.
This is the second new unit with the defect. There are a large number of users on the Asus forums that have noticed the defect with their own units, and several professional reviewers have also commented on the issue. I am currently awaiting a response from Newegg as to what can be done. Very frustrating to have such a large investment cause so many issues so early, and possibly be without a computer for at least another week if I am to receive a replacement, much less 4-6 weeks if forced to use Asus' repair service, though I am confident that Newegg can assist me instead.
~Asus email support was decent. Not great, but not bad, either. Their first response was very canned, and completely useless, but the communication got better from there.
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