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Managed to get it working for now; ordered a new adapter from Newegg along with an HDMI-DVI cable (seriously, Rosewill cable for $10? Yes please!).
We are sorry to hear that you are having trouble with our fans. We always try to provide the best quality for our customer, but there are issues at times during shipment and we apologize for this. We can get these pins replaced to you by filling out the parts request form, link below. Please also communicate with us live chat if you have questions.
Respectfully, CMUSA Customer Support
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