- Steel / Plastic ATX Mid Tower
- USB 3.0 x 1, USB 2.0 x 1, Audio x 2 (HD compatible) Front Ports
- 4 External 5.25" Drive Bays
- 4 Internal 3.5" Drive Bays
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Great Case, Awesome Support 08/22/2012
This review is from: RAIDMAX Viper ATX-321WW White Steel / Plastic ATX Mid Tower Computer Case
The case is beautiful, spacious, and (I didn't notice in the diescription) both panels open up to allow cables to pass through it behind the mother board. This case is everything I asked for.
The case arrived damaged, the entire side panel with the plexi was smashed in (box had a huge dent and tear in it) but otherwise the rest of the case was structurally sound.
I called Newegg and they offered to replace the entire case for me, but I had already put my rig together inside it. I asked if they had a spare and they don't stock spares (understandable). I told them i'd contact Raidmax and get back to them.
I sent an email to RMA@raidmax.com with my invoice, and pics of the damage and asked if i could get a new side panel instead of replacing the whole thing. I sent the email at 1am. at 11am the next day i got an email back from Raidmax stating my side panel was already in the mail with a confirmation number!
none. The customer service of both Newegg and Raidmax (See above) made this a pleasant experience and I will buy from them again and again - as well as suggest them to others.
There are some pretty questionable negative reviews on this case (and other products) and I only have this to say. Be courteous, and respectful to the reps, ask for possibilities instead of demanding stuff. These companies live and die (especially newegg) with customer reviews. LET them help you and you will be satisfied.
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