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Warning To Those Sending Rebates 03/08/2013
This review is from: McAfee Total Protection 2013 - 3 PCs
Rebate processed reasonably quick.
FAR... at least it should be.
Product is good for those who really need it.
Rebate was initially "invalid".
Borderline rebate scam.
Software is too bloated for high level users.
I made sure to include everything in the rebate process so you can imagine my frustration when I got an "invalid" status for a Free After Rebate. Here's a little excerpt from a chat I had with the rep:
7:32:26 AM : Margaret: you sent in the original upc label?
7:32:31 AM : Me: yes i cut it out of the box
7:32:36 AM : Margaret: did you make a copy?
7:32:46 AM : Me: I didn't realize you needed to make a copy
7:33:01 AM : Me: I never had an issue just sending out rebates
7:34:02 AM : Margaret: Well I don't know what happened to it, but we didn't get it. We only got your rebate form and receipt information. We need to verify that the correct product with the valid upc was purchased to be able to verify this rebate
*****Make sure you make a copy of EVERYTHING you send out to McAfee******
Do not give them any excuse to deny your rebate!!!
Only after offering to provide my serial key and posting this chat online for everyone to see did they finally resolve this issue.
After processing five other rebates with other products without a hitch in the same day, of course the one with the biggest rebate would be "invalid".
Be EXTREMELY careful when dealing with rebates for McAfee.
Check your status when you get the rebate confirmation.
Make copies of everything you send in.
As I haven't had a single issue with any of several rebates sent in, I can only assume McAfee is attempting to pocket cash from people who don't check on the rebates.
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