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Buyer Beware!!! 04/17/2013
This review is from: Nova Development Berlitz Chinese & Japanese Premier
Nova Development customer service is terrible. Never got my rebate and when I called them up, they told me that theres nothing they can do about it since they already mailed out the rebate check. It's been mailed out almost a month already and I still haven't received it yet and they want me to continue waiting... When I asked them is this how to do customer service, the lady told me that she would look into what else she could do. The phone call took 48:08, which 35+minutes of it was spent on hold...
I bought this item because I thought that I'd give it a try over Rosetta Stone. I was also recommended it by my boss who speaks multiple languages. The software wasn't as flashy as I'd though it would be. But the biggest factor that influenced me into purchasing this item from Nova Development was that it had a 100% rebate on it, so I thought "hey I can't lose, If I don't like it at least it was free." YEAH RIGHT!! I'm now out 30 dollars and I have a worthless CD that just sits there. I can't even use it for paperweight. If anyone likes to waste money on a company that treats you like how you treat roadkill, then buy all means do business with Nova Development.
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