- Intel Core i5 3rd Gen 3230M (2.60 GHz)
- 4 GB Memory 500 GB HDD
- Intel HD Graphics 4000
- 1366 x 768
- Windows 8
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Bad QC, useless customer service 05/11/2013
Cheap, fast, quite.
poor quality, cheap look and feel.The screen failed after about 10 days. It looks like it buried. The laptop was in my home office since it arrived. I barely used it since I used my work laptop most of time. It was working fine until last night. This morning when I turned it on, the screen shows a big huge dead spot on the upper right corner. Rest of area shows black and white stripe lines. I am so shocked because I have not seen this before. The laptop is in perfect physical condition. It was not dropped or hit by anything. Not even a scratch on the it!!!!!
I called the customer service. After I told him what happened, he said there is 80 dollars charge to just evaluate. I told him that I did not damage the screen but he just keep saying the screen will not crack itself. Yes. The screen will not crack itself! However, there is NO crack on the screen. It is somehow buired inside after super light normal use. This is a defective product!!!!!!!! I had to ask new egg to replace the laptop since I threw out all the package. Will ship it back next week and update my review. First Lenovo product, probably will be my last one.
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