- WiDi / Miracast Compatible
- Supports AMD & Intel platforms
- Wirelessly streaming HD visuals
Poor support, no planned future for product
08/05/2013
This review is from: Actiontec SBWD100KIT01 ScreenBeam Wireless Display Kit
Pros:
Device works extremely well for close transmissions from a modern Android device, though I have seen unexplained stuttering in movies (Galaxy S3). Nexus 4 was able to play movies with no stutter. I've used Intel WiDi devices before, so I know that responsive movie playback is possible.
Cons:
Bad pressing of the disc means I was unable to install the screenbeam software, which is required for the dongle on PCs that don't come with WiDi/Miracast support. So half of the package (the transmission dongle) is unusable, and it's the part that makes this kit appealing, as it allows you to use wireless display with laptops and other devices that don't already support it. Supposedly it's available for download online, for users who don't have an optical drive...
But unlike what the documentation says, the software is *not* available for download on the site, and the company is unable or unwilling to make it available for download. I've owned the device for over 2 weeks, and have had a support ticket open for nearly that long, with no response from them. It is not hard to publicly post promised content, much less send an email with a private download link. It's difficult to believe a company can stay solvent in a modern economy if it takes them two weeks to upload an installer and put a link in a page, and if they can leave a simple support ticket open for two weeks. It gives me nightmares imagining their corporate structure. Even sending another disc would have been a simple resolution. No resolution at all shows a disinterest in customer satisfaction.
Keep in mind, no site downloads clearly show that there will be no product updates. It also shows a lack of commitment to the product, and is frankly surprising, given the rising support for the Miracast standard and the fact that this product has been out for 6 months already. Any product which is not being updated will be obsolete in short order, especially as MiraCast is a quickly evolving standard.
Do yourself a favor and buy the hardware from a company that takes the technology seriously. This is apparently just a toy they created to cash in on a gimmick.
Also, no securing the display connection. You should probably be careful about leaving this onscreen at a convention, or an opportunistic member of the audience could take advantage of it. Wait to connect the HDMI until you've paired.
Overall Review:
Surely you're also tired of companies releasing products without supporting them. Direct your purchasing power to the companies who stand behind their products.
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- Matthew N.
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Verified Owner
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Owned For:
1 week to 1 month
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