- Lithium Polymer
Some manufacturers place restrictions on how details of their products may be communicated.
Unadvertised Limitations 12/23/2013
The price point, battery capacity, simple and easy.
The documentation for the device doesn't provide much detail. Through experience I have found that the device only supports USB 2.0...that is to say that USB 1.1 devices I tried did NOT work. Also, USB 3.0 with backward compatibility did not work. I tried formatting these devices with FAT and FAT32 but it still failed. In these scenarios the AE400 recognized the device and it appears to be available via wifi but all reads and writes to the disk fail. I have searched for a firmware update, hoping that the vendor resolved the issue but have been unable to find any firmware updates. In my opinion this is a great idea but the solution is limited and support is limited.
Thank you for your feedback. We are sorry that you are having difficulties with our product.
We provide 1 year warranty for this product, please contact us directly and one of our representatives will assist you.
ADATA Customer Service Department: 1-888-962-3282 Option 4 for Support or email us at email@example.com
ADATA Customer Service Center
Did you find this review helpful? Yes / No Thanks for the valuable feedback you provided!