- Intel Core i7 3rd Gen 3630QM (2.40 GHz)
- 750 GB HDD
- Intel HD Graphics 4000
- 1366 x 768
- Windows 8 (64 bit)
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Dead screen on arrival. 03/03/2014
Sturdy, very fast processor, and plenty of ram. Got a very good deal at $550, but maybe it wasn't worth saving the money.
Yes, I bought it refurbished, but I feel that's no excuse. It took 8 days to get to me and when I turned it on, the screen was completely blank. No back-light, nothing. Makes me wonder if ASUS even has inspection for their refurbished items before sending them out. I will "potentially" have this laptop working 3 weeks after I purchased it and after numerous hassles. College can be tough with no computer of your own.
Dear Valued Customer,
It's great knowing the laptop is sturdy with a fast processor and an ample amount of RAM. I apologize if the system failed to power on or bootup. All refurbished or recertified products undergo intensive quality control testing and inspections, this is an isolated case. To power on the system successfully, please ensure the AC adapter was properly connected from the laptop to a working surge protector or AC outlet. If you need further assistance, please email me at email@example.com and write down service# 3544205 on the subject line.
Thank you for choosing an ASUS product.
ASUS Customer Loyalty
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