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The #1 one stop for all on-line smartphone and accessory shopping. We take time to list products carefully with much attention to detail to avoid buyer confusion. We pride ourselves on going above and beyond for our customers making sure our customers are getting everything they expected. Take a look at our feedback and compare for yourself. You'll see what other shoppers have experienced! You deserve the best for every purchase that's big or small.
Quality One Wireless, LLC is a leading distributor of wireless handsets, accessories and communication equipment throughout North, South and Latin America. Based in Orlando, Florida, Quality One Wireless offers complete solutions to wireless operators, MVNOs, insurance providers, retailers, dealers, wholesalers, and ecommerce partners. We are directly linked with many of the leading OEMs and distributes to many GSM and CDMA operators in North America. Our OEM relationships and distribution channels allows our Ecommerce side of the business access to products as they are introduced to the market. Products include phones, accessories and your prepaid airtime and SIM cards.
- Returns Policy
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.