Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

http://www.newegg.com/Rosewill-Superstore

Founded in 2004, Rosewill Inc. manufactures reliable, high-quality PC gaming, IT hardware and home products across the globe. Through innovation and flexibility, new products are introduced and updated to keep pace with the high demand of the rapidly evolving consumer electronics and technology markets. Today, under the management of experienced e-retail experts, Rosewill products can be found on all top e-commerce sites, along with product information and reviews. Rosewill has offices in the United States, Taiwan and China. The Rosewill Inc. headquarters is located in City of Industry, California, US. For more information, please visit www.rosewill.com.

Sales Tax

Sales tax will be charged for orders being shipped to California, New Jersey, and Tennessee.

Shipping

We do not ship to APO, PR, HI, AK, PO Box. We will only ship to PayPal confirmed addresses. We ship out orders 24-48 hours after payment has been received. Orders typically take 5-7 days to receive depending on location. Sales tax will be charged for orders being shipped to California, New Jersey, and Tennessee. We provide all orders with a tracking number to track your purchase.

Returns

Return Policy All products within a 30-day period from the date of purchase by the end-user may be credited, replaced or repaired. All products purchased within a one-year period may be returned for repair (except for some products that have longer warranty period). Exceptions may be noted within the product's Return Policy. Any return for a refund may be subjected to a 15% restocking fee. Any open non-defective item will be subjected to a 15% restocking fee. This fee may be waived for the following reason:

• Carrier Damage
• Unopened Item
• Defective Product
• Product does not match advertising
• Received incorrect product
• Product was an extra item not ordered
*Note: Any return that is misrepresented as being for any of the above reasons will automatically have the restocking fee applied even if it was initially waived

Procedures
• Please contact your vendors or retailers for RMA procedure.
• All customers labels, adhesives and markings on the return products MUST be removed and erased before being sent back for RMA.(Note: If the label adhesives cover any information on the product, or the labels cause any physical destruction on the product when removed, we will consider that as physical damage and not covered in warranty.)
• To ensure for a full credit, please include ALL accessories.
• RMA shipments received MUST have the RMA number clearly visible on the outside package and include a copy of the RMA request form.
• Items returned with physical damage are NOT covered under warranty. A fee of US$25 will be charged for any repair done on merchandise with physical damage, but no guaranty of successful repair. Some defective items will not be repaired if the damage is too extensive. The turnaround time for a repaired item will be doubled the normal process.

  • Feedback
  • Returns Policy
1,008 Reviews (94% Positive)
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Reviews 1-20 of 35
Brian M.
Ordered on 1/7/2017
Rosewill is great 1/24/2017 8:32:52 PM
Had a problem with a previous power supply by Rosewill, it died a month after I got it, when I asked for an RMA, I got a full refund and no hassles. Rosewill is also one of the highly recommended companies that make power supplies.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Anonymous
Ordered on 1/8/2017
OK case, missing motherboard screws 1/24/2017 4:59:17 PM
The case is alright (although the top panel is very hard to disassemble). However, the screws that are supposed to come with the case were nowhere to be found.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Elizabeth T.
Ordered on 12/29/2016
Very good 1/23/2017 1:53:06 PM
Came in good shape.
  • Yes
  • Yes
  • Yes
Did you find this review helpful?
Aidan H.
Ordered on 12/30/2016
Awesome 1/23/2017 11:20:38 AM
Would recommend to others, excellent product.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Anonymous
Ordered on 12/31/2016
Got item as described, but something is missing. 1/22/2017 6:15:19 AM
When I ordered, I believe there was a promotion where the case would come with a 700w power supply, but it did not come with the package. The box was cut open at my doorstep before I picked it up. Not sure if it was never shipped or it was stolen, but either way I was disappointed.
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Tammy D.
Ordered on 1/2/2017
Excellent Product 1/21/2017 6:44:18 PM
Highly recommend seller! Great products, items as described, would definitely buy from them
Again! A++++
  • Yes
  • Yes
  • Didn't contact
Did you find this review helpful?
Earl B.
Ordered on 1/8/2017
does good 1/12/2017 3:20:55 PM
Sent product quickly and in good shape
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Jeff T.
Ordered on 12/31/2016
12 day shipping is unacceptable 1/10/2017 7:45:42 AM
Rosewill products have historically been good for me but I will never order anything else that comes from the Rosewill Superstore.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Robert B.
Ordered on 12/29/2016
Always quality products! 1/2/2017 1:52:22 PM
Every Rosewill product I have every tried/used has had a quality look and feel.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Anonymous
Ordered on 12/13/2016
he sent me the wrong item and never got back to me 12/20/2016 7:14:04 AM
i got the wrong item from them a week and a half ago and i contacted them multiple times and there only response was what is the issue and i replied again, and in total i sent them about 5 email and i never got a a normal response
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Rick S.
Ordered on 11/26/2016
12/19/2016 9:05:07 AM
Good experience. Packaging was good. Product exactly as described, Shipping time as estimated.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
David M.
Ordered on 11/24/2016
It takes forever to get an unbroken quality product. 12/13/2016 10:28:52 PM
The initial shipping was fast about 7 days, however, upon opening the box the tower was damaged. It took 4 days to get an RMA return label via email. Even then sending it back took another 7 days which actually ships it to California instead of New Jersey where the case originally came. After that it's been another 7 days and I haven't even received notification that the replacement has been shipped and they've stopped responding to the email through Newegg.com. If I ever get the actual item in good condition, I won't be ordering from them again. It would be easier to build my own case from materials at Lowes and probably less hassle.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Bob S.
Ordered on 11/12/2016
Shipper chose FedEx SLOWPost 11/17/2016 1:23:32 PM
From Newegg's own Rosewill brand, I expected the lightning fast delivery I always get from Newegg. Not so much.

Four pounds, LA to Phoenix took FOUR DAYS via [the virtually untrackable] FedEx "SmartPost" to the local post office. Then you wait ANOTHER DAY for a postal worker to sort it and move it the rest of the way. Never again.
  • Not answered
  • Not answered
  • Not answered
1 out of 2 people found this review helpful. Did you?
beecher c.
Ordered on 11/2/2016
Junk 11/7/2016 2:03:34 PM
this is the most useless piece of trash ever. I would be ashamed to have my name on it
. blue light comes on computer sees the drives but drives don't see cards pitiful garbage rosewill no mas!!!!!!!
  • Not answered
  • Not answered
  • Not answered
0 out of 1 people found this review helpful. Did you?
Philip W.
Ordered on 9/27/2016
Uninterested in customer satisfaction. 10/19/2016 10:22:19 AM
Ordered the wrong case and Rosewill Superstore wouldn't do an exchange for the correct case Would only do a customer paid RMA, and shipping cost as much as the case, so I just had to eat it. NEVER ordering from them again.
  • Not answered
  • Not answered
  • Not answered
0 out of 3 people found this review helpful. Did you?
Nathan H.
Ordered on 9/11/2016
Quick fix, no questions asked 10/16/2016 7:18:09 AM
I had owned my Rosewill throne for a solid 25 days, and it all worked fantastic, until I installed liquid cooling and plugged my radiator fans into the B fan slider slots. Turned the case on, 4 seconds of silence, and a transistor blew. The area where the transistor was on the B chip was... well it was what you would expect. The A chip had a big scorch mark on it. I contacted rosewill and they responded asking for the invoice. As I requested they recieved proof of purchase and within average shipping time I recieved my new top panel for the case. The support agent was very professional and polite, and the experience was just really really good. Would buy from Rosewill again. And again.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Aidan J.
Ordered on 9/17/2016
No Return Shipping Provided 9/27/2016 3:52:10 PM
Beware, Rosewill does not provide return shipping label on unopened items as Newegg does. Would not recommend. Will not shop Newegg or Rosewill again.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
Patrick B.
Ordered on 5/18/2016
No Communication 6/9/2016 6:43:27 AM
I like Rosewill products but will now only order direct from from Newegg.
Rosewill Superstore held up my order without notification then cancelled it and sent me an email with no explanation.
  • Not answered
  • Not answered
  • Not answered
1 out of 1 people found this review helpful. Did you?
PAUL P.
Ordered on 4/19/2016
Fast shipping. 5/16/2016 12:15:10 PM
Received faster than estimated delivery time.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Jade A.
Ordered on 4/20/2016
Very fast delivery 5/12/2016 6:05:30 PM
Certainly would buy again from Rosewill store through newegg. Great products too for value prices.
  • Not answered
  • Not answered
  • Not answered
Did you find this review helpful?
Page of 2
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.