About our business.

Our team believes that happy customers and successful transactions go hand-in-hand, that’s why we go the extra mile to offer the products you love at the lowest possible prices. We strive to ship out all orders the following business day, packed with care, at no cost to you.

If you need assistance please feel free to call or email our office directly at anytime of the day (1-877-881-1691). Our customer service representatives are in the office Monday – Friday 9:00 am – 5:30 pm (Eastern Standard Time). Please allow about one business day because we respond to emails and calls in the order that they are received.

Thank you so much for shopping with us and be sure to check our storefront for new deals every day.

Feedback
Returns Policy
280 Ratings (94% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
97.00%
Product
Accuracy
94.85%
Customer Service
Satisfaction
92.48%
Justin L.
Ordered on 2/15/2021
Fast processing
2/25/2021 11:48:48 AM

I placed the order and received email updates about the progress of the order. In a very short time, I had the tracking info in my inbox, as well as the best price on the Klipsch T5 wireless earbuds that I could find online. Still the best price as of right now. Their processing was fast and they delivered on their end as quickly and efficiently as possible. My only issues are with 1) Newegg, as a promo code wouldn't work and 2) Fedex shipping, which out of the past 6 orders (from various online retailers) has managed to botch 5 orders completely. Not a comment on the 3rd party seller 1ShopDirect, just a suggestion that maybe you shouldn't use Fedex. They are notoriously rough on their packages and I'm always getting issues with their shipping. Otherwise, fantastic experience with 1ShopDirect and I highly recommend them. I would definitely purchase with confidence from them again.

  • Yes
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HENRY S.
Ordered on 1/1/2021
Great item
1/16/2021 4:32:22 AM

Love the earbuds and I would recommend this seller to others.

  • Yes
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rick m.
Ordered on 12/20/2020
As advertised
1/6/2021 8:56:02 AM

Good stuff. Good price.

  • Yes
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Carolyn C.
Ordered on 12/13/2020
It's great!
1/5/2021 12:59:33 PM

Price was great, service and delivery all went smooth and I love this wireless mouse. Right out of the box - it is working perfectly with my new PC laptop.

  • Yes
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Christopher D.
Ordered on 11/9/2020
11/20/2020 9:03:51 AM

No issues...I would order again from this seller.

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  • Didn't contact
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Anonymous
Ordered on 10/2/2020
Shipping return cost me money
10/15/2020 7:26:28 AM

I wish the return shipping was free

  • Yes
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  • No
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DONNA S.
Ordered on 9/18/2020
10/1/2020 1:49:35 PM

I've been using this mouse for years at work and decided to order one just like it to use at home. Really like it. Newegg service is great.

  • Yes
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  • Didn't contact
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wilmer m.
Ordered on 7/26/2020
Fast Delivery!
7/30/2020 8:00:00 PM

Great Headset, Good Quality as Expected. Love the Price Point! Keep up the Good Work

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 6/19/2020
Reliable seller here on NewEgg
6/29/2020 6:53:27 AM

While the headphones aren't the replacement for Sony's discontinued MDR-W24 that I'm looking for, they do have excellent sound, and 1ShopDirect got them to me pronto. The packaging was small enough to fit in my PO box, so I didn't have to go to a window to get them! Everything I needed, nothing I didn't.

  • Yes
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Matthew C.
Ordered on 4/30/2020
Onyx Studio 6
5/13/2020 8:02:48 AM

I had an older version but upgraded. The speaker is by far one of the best I've had. I'm a huge fan of this speakers as well as Harman Kardan products in general. If you're thinking about buying this, I strongly encourage you to stop thinking and buy it.

  • Yes
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  • Didn't contact
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John W.
Ordered on 4/28/2020
Good price, good service
5/12/2020 8:14:15 PM

Good purchasing experience. They shipped in a timely fashion but unfortunately FedEx managed to put the shipment in a holding pattern for five days at the local distribution center. "Virus" to blame, no doubt.

  • No
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Jose V.
Ordered on 4/24/2020
Excellent purchase
5/11/2020 10:37:53 PM

Price was unreal and quick shipment was a grand slam. Thank you!

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Jonathan D.
Ordered on 4/27/2020
5/3/2020 6:37:51 PM

Item exactly as described and fast shipping

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Dwayne S.
Ordered on 4/19/2020
Fast Quality... Excellent Packaging!!!
4/30/2020 6:22:19 AM

***** Star Seller!!!

  • Yes
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  • Didn't contact
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astrid m.
Ordered on 4/15/2020
Very satisfied with seller
4/29/2020 4:21:32 AM

Item arrived on time and as described. There were no problems and I did not have to contact customer service. I would definitely recommend Newegg to other customers.

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  • Didn't contact
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Eric G.
Ordered on 4/13/2020
Worthy of praise
4/24/2020 5:01:20 PM

Item arrived in less than 48 hours after placing order (granted, it didn't have far to travel). Sale price was so much lower than what the big stores offer that it seemed too good to be true, but it was true! Thanks again!

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Juan H.
Ordered on 3/18/2020
Great vendor
3/25/2020 1:09:19 PM

Purchased MS LifeCam Studio with 2 day shipping. Item arrived on time and price was much less than anywhere else.

  • Yes
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  • Didn't contact
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Robert Y.
Ordered on 2/14/2020
2/28/2020 6:42:03 AM

Fast shipping as described. Second time purchasing from them.

  • Yes
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  • Didn't contact
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Russell S.
Ordered on 2/13/2020
Easy setup
2/27/2020 4:29:26 AM

Router works great, We have a 4000 sq. ft home have no dead spots. All of my devices's except for my brother printer automatically read new Router.

  • Yes
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Ian M.
Ordered on 1/10/2020
Arrived early, factory sealed
1/17/2020 1:04:06 PM

Very happy with this seller. Bought a second of the same item

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  • Didn't contact
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