We proudly brand ourselves on fast shipping, low prices, and outstanding customer service. We take joy in helping the people get the outdoor gear they want and need at a great price!
Altatac is always here to satisfy your needs. We sell everything from clothing and boots, to the latest scopes and watches.
Please feel free to contact us for special requests, questions or price quotes.
Items must be returned in the original manufacturer's packaging. We strongly recommend you keep your packaging for at least the first 90 days after purchase.
• We offer a 30 day return policy on all items. (unless stated otherwise in the listing).
• Video games must be returned unopened. If the item is defective, it can be returned within 15 days with a receipt and the original packaging.
Defective items may only be exchanged for the same title.
• All returns must be in original condition and must include the original packaging and content in tact.
• Returns must be packed in proper packaging to avoid damage to the item or it original packaging.
• For any return request please contact us to receive a RMA number and return instructions.
• 10% restocking fee may apply.
• Please allow 3-5 business days after we receive your package to process your return.
• Any returns that violate this return policy will not be accepted and will be sent back at customers expense.
The following electronics items must be returned within 15 days of receipt:
Computers, Computer hardware, Printers (including 3D printers), 3D printing supplies and products, Camcorders, Digital cameras, GPS units, Digital music players, Tablets, E-readers, Portable video players, Drones, Video Game Consoles, Video Games
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.