We are based in the United States with Headquarters in the Atlanta Georgia Area. We pledge to only send high quality GENUINE Computer Parts and devices that contain the same. Be assured we do not cut corners and send our customers laptops graphics cards or processors that are spec'd with Knock off parts such as cheap Memory or Solid state drives. This is why some of our devices cost a little more than our over-seas based Newegg seller competition but look "under the hood" of what we ship and you will never be disappointed. "Those other guys" can NOT say the same thing I assure you. Don't be penny wise and dollar foolish with computer parts and laptops as it will come back to hurt you 6 months down the line when they fail out of warranty.

The customer is always rite. We do everything we can to make sure that this simple philosophy holds true for our business with you, our valued customer.
Feedback is very important to our business relationship with Newegg customers. Please allow us ample time to solve any issue you have (2 to 3 biz days) before leaving any negative comments. Simply e-mail us from your Newegg Contact seller feature. If we do not respond simply call us at 770 369-0536. You have our promise to solve any and all issues quickly and fairly to your satisfaction.
We can install Windows 10 Pro On any Windows based computer/Laptop upon request if it was listed with 7. Please e-mail us after placing your order.

We are Newegg Premier & Professional Sellers. We restore previously owned electronics such as laptops and handhelds back to their original fully functional condition. We test all components and perform a fresh installation of the operating system and primary drivers. Any listed additional software will also be freshly installed. The original battery is typically included therefore we can not guarantee the charge time. A power cord will also be included. These devices will typically have slight signs of wear but they will be cosmetic only and will not affect functionality. WE will not allow a return "only for cosmetic reasons" as once again they will have signs of wear such as light scuffs and scratches. We guarantee that all primary components will be working normally out of the box.

Any device that arrives at your location with a defect must be reported to us within 5 days of it's receipt. We will than offer you the option of a return with a full refund or a replacement. We will pay for return shipping. The unit must be returned in the condition in which we shipped it. If you add or upgrade any software including the operating system you may void our warranty as we will assume that you have made other un-authorized modifications as well. We reserve the rite to charge a 15% re-stocking fee on all items that are found to have been tampered with or that are returned with alterations or modifications that we did not authorize.

We will not warranty any device that has been shipped outside of the continental USA. Any devices shipped to a third party will only be covered by a repair or replace warranty that begins when the purchasing party originally takes delivery. Any RMA or return labels we send must be used within 10 business days of when they are e-mailed, or the RMA will be voided and your return declined.
Our feedback rating is very important to us so please give us 2 or 3 business days to solve any order errors. Traditionally this is the length of time that is afforded to online sellers when something needs to be addressed. We have recently had some very unfair comments that were posted without granting us adequate "business time" to respond. We take great pride in solving all customer issues fairly once we have been notified. Simply Contact us via your Newegg Order Contact Seller feature and let us know what concerns you may have. If we do not respond (sometimes the newegg e-mail relay system fails and we never get the message) you can simply call us directly at 770-369-0536.
Atlanta Electronics LLC Store
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    838Ratings(86% Positive)
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