Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Thank you very much for ordering in our store!
Our Company is located in Shenzhen,China,and we have been working on electronic commerce(B2C) over 5 years! With the development of the company,our family is up to 700 employees.

We have more than 10,000 competive price products in stock,such as Phone Accessories,Auto & Hardware,Computer part & Accessories and so on.

"Email This Seller" is for you to contact us if you have any doubts or requests!Here is our email:ac_shelly@163.com

Shipping:

We usually ship your orders within 7-14 business days after the payment cleared.however,if you order Batteries or something contain batteries,the shipping time will delay 10 days in common.

We also have a warehouse in CA,USA,if you order the products which title begins with"USA STOCK",you will receive the item within 5-7 days!

Note:
Shipping time will delay due to the other reason like holiday,weather,local post,local natural disaster and Custom passing.
Please email us to reach an agreement before leave a negative feedback.

Return & Refund

We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.

Tracking number & Info:

You can track the order with your tracking number on USPS or the website below: www.17track.net

Feedback:

If you have any question when you received the item, please feel free to contact us to get a solution first. We will do our best to help and fix your problem for sure. Your feedback is very important to our store.
If you are content to our service, pls be kindly to leave us a positive feedback, we will do it better in the future, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

Thanks for shopping from us !

Feedback
Returns Policy
18 Ratings (56% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
66.67%
Product
Accuracy
61.11%
Customer Service
Satisfaction
66.67%
Anonymous
Ordered on 4/10/2020
Terrible
5/7/2020 7:40:46 AM

Ordered product a month ago. Said it was delivered in Atlanta on May 2nd. I live in Florida. It's now May 7th no product.

  • No
  • No
  • No
Did you find this review helpful? 
Mark P.
Ordered on 11/8/2019
Shipping taking TOO long!
11/27/2019 12:36:07 PM

Product ordered 20 days ago and it arrived in Chicago at least 14 days ago but has not moved since. I will not order from this supplier to newegg in the future.

Auto Mall Response:
Dear sir your order has been delivered aready. we are sorry ,chicago airport delayed seeral days due to we can‘t’ buy one aiplain.
  • No
  • No
  • No
Did you find this review helpful? 
Michael W.
Ordered on 10/14/2019
Watch Country of Origin
11/15/2019 6:15:48 AM

Really need to think several times before ordering anything being sold out of China or originating in China. It seems like all manufacturers have walked away from delivering proper instructions on use and operation of their product, but items originating from China are at the very bottom. I opened the box and attempted to read the instructions which require a magnifying glass to even start. Thinking it would be easy to simply turn on the dash cam and enter setup and intuitively find my way around, I got started. Now I have to admit I neither speak nor read Chinese. All that would show up were Chinese characters. Nothing in the woeful instructions pointed to setting the language to English. After several days of blindly stumbling around in setup, I finally clicked on the correct Chinese character and was able to set the unit to English. After that it was pretty much like setting up any dash cam. While the product seems to work as advertised, no way should one have to go through this much hassle to use a product sold through an American company. Had the item cost more, it would have been returned for refund based on its absolute uselessness without arriving set to English or clear and comprehensive instructions on how to set the language. I dread there being a battery failure and it defaulting to Chinese. I stopped buying anything on the major online selling site where the seller was located in Asia and will do the same with Newegg.

Auto Mall Response:
Why not contact our customer to help you?
  • Yes
  • No
  • Didn't contact
0 out of 1 people found this review helpful. Did you? 
Daniel R.
Ordered on 9/5/2019
Works well
10/2/2019 9:46:21 AM

I only tried it a couple of times but it works well. The price was right. The only drawback is that it ships from China and there is no way to track it.

  • Yes
  • Yes
  • Yes
Did you find this review helpful? 
Vinh A.
Ordered on 7/6/2019
8/1/2019 2:10:01 AM

2 and a half weeks not delivered

  • No
  • No
  • Didn't contact
Did you find this review helpful? 
JEFFREY M.
Ordered on 6/30/2019
Never received this item.
7/22/2019 3:54:45 AM

Ordered this item over 3 weeks ago and the latest tracking info was on 7/6/19. Where is this order?

Auto Mall Response:
PAWTUCKET, RI 02861, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 12:42 pm on July 30, 2019 in PAWTUCKET, RI 02861. 2019-07-30 07:35 PAWTUCKET, RI 02861, Out for Delivery 2019-07-30 07:25 PAWTUCKET, RI 02861, Sorting Complete 2019-07-30 05:05 PAWTUCKET, RI 02861, Arrived at Unit 2019-07-30 04:24 PAWTUCKET, RI 02861, Arrived at USPS Facility 2019-07-30 04:08 PROVIDENCE RI DISTRIBUTION CENTER, Departed USPS Regional Facility 2019-07-29 08:07 PROVIDENCE RI DISTRIBUTION CENTER, Arrived at USPS Regional Facility 2019-07-29 06:19 SPRINGFIELD MA NETWORK DISTRIBUTION CENTER, Departed USPS Regional Facility 2019-07-29 03:25 SPRINGFIELD MA NETWORK DISTRIBUTION CENTER, Arrived at USPS Regional Facility 2019-07-29 01:22 STAMFORD CT DISTRIBUTION CENTER, Departed USPS Regional Facility 2019-07-28 12:02 STAMFORD CT DISTRIBUTION CENTER, Arrived at USPS Regional Destination Facility
  • No
  • No
  • No
Did you find this review helpful? 
TOP