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122 Ratings (88% Positive) 

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On-Time
Delivery
94.59%
Product
Accuracy
94.59%
Customer Service
Satisfaction
82.50%
Gary G.
Ordered on 2/11/2021
Avantree
2/25/2021 4:33:07 AM

good unit, easy to use

  • Yes
  • Yes
  • Didn't contact
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Jim D.
Ordered on 1/22/2021
Great product!
2/4/2021 9:15:26 AM

Does all I expected. Headphones sound great. Booming lows, crystal clear highs. Wireless range all I need. Headphones and transmitter pair up successfully every time. Comes with all cables, though some could be longer.

  • Yes
  • Yes
  • Didn't contact
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John H.
Ordered on 12/29/2020
Great Company
1/19/2021 11:16:42 AM

This headset kit is a great product and Customer service is fast and efficient.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 10/30/2020
Sent me over 30 packages that I didn't order!!
11/16/2020 3:27:00 PM

I ordered one item, and they sent me over 30!!!! It was a real pain trying to get the post office to take them back.

  • Yes
  • Yes
  • No
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joe m.
Ordered on 6/20/2020
Worth the extra money
7/7/2020 1:38:37 PM

Easy to use and setup. Works through my walls. Worth the extra money to me. Very happy so far.

  • No
  • Yes
  • Yes
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JORGE A.
Ordered on 4/22/2020
I have had issues with the headphones, they don't connect, don't charge properly
6/18/2020 7:37:50 AM

I will not recommend this product

  • Yes
  • No
  • No
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Lesia B.
Ordered on 5/1/2020
Great product and great seller!
5/19/2020 4:36:23 PM

I would recommend this seller to anyone! The head phones were better than expected!!!!

  • Yes
  • Yes
  • Didn't contact
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Jim S.
Ordered on 4/3/2020
Absolutely perfect!
4/20/2020 8:52:07 AM

I often sit in bed writing artcles on my iPad or reading the news. The little desk I purchased from NewEgg is perfect. It's very easy to adjust and is visually attractive. It also seems to be durable. NewEgg communications were thorough and timely. I couldn't have asked for a better transaction.

  • Yes
  • Yes
  • Yes
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Susan M.
Ordered on 3/29/2020
Love this
4/13/2020 11:40:52 PM

I got this because my neck started hurting from looking down at my IPad. I got the large size because it fits over my small dog that insists on lying on my lap. It is super light but well made. I am very happy

  • Yes
  • Yes
  • Yes
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Juliet S.
Ordered on 3/29/2020
Bed tray/desk
4/9/2020 5:54:50 PM

With kids home from school due to the pandemic, this is a great tool to help with studying as well as when they eat meals in bed. The adjustable legs make it sooo much better than other trays we’ve used in the past.

  • Yes
  • Yes
  • Didn't contact
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Jacquline B.
Ordered on 3/19/2020
The seller was very professional
4/2/2020 7:09:19 AM

The seller emailed me directly about my request for a tax refund. He was very swift, professional and kind. I would recommend him/her to other customers.

  • Yes
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  • Yes
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Anonymous
Ordered on 2/16/2020
Excellent except the Avantree online catalog was very difficult to navigate and order from
2/29/2020 9:03:10 AM

The customer service representative "May" at Avantree was especially helpful.

  • Yes
  • Yes
  • Yes
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Anonymous
Ordered on 1/16/2020
Newegg
2/6/2020 11:59:21 AM

I have bought from Newegg and have always been very satisfied with there products and price. The Avantree ear buds I bought works well but Avantree customer service need better procedures. I have tried to send proof of purchase twice only to be told that they don't recognize Newegg as a seller. When I called them they would look into it and get back with me. Never happen.

  • Yes
  • Yes
  • Yes
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Michael K.
Ordered on 3/1/2019
3/26/2019 10:31:50 AM

I tried to return the product, but when I contacted the seller for an RMA, I was ignored. I sicced Newegg on the Seller and they STILL haven't contacted me. Not impressed. Don't expect customer service from this seller.

  • Yes
  • Yes
  • No
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Thomas F.
Ordered on 3/6/2019
Excellent product
3/23/2019 1:38:37 PM

I owned a pair of their headphones for three years and, when they eventually wore out from using them every single day I ordered the same model because I was so satisfied with them!

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 2/15/2019
i got what i paid for and it went well
2/19/2019 6:28:03 PM

I recommend any seller who exceeds delivery times and gives me what I pay for.

  • Yes
  • Yes
  • Didn't contact
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Gerald W.
Ordered on 12/28/2018
Unresolved Ticket With No End in Sight
1/15/2019 7:50:07 AM

The Newegg site advertises a bluetooth transmitter, item # 9SIA7XD7T60537, that includes the feature "super long battery life" and "What's in the box: Micro USB data/charging cable". The product arrived from Avantree, the seller, and the manual front cover says "The Audikast does NOT have a built-in battery and requires constant USB power". A call to Newegg requesting return instructions and refund on Jan4th, 2019 resulted in them telling me to contact the seller. The seller's chat said to contact the Newegg. A Newegg rep asked me to send the chats to him, then on multiple requests, never followed up with me. Avantree, the seller, only responds to chats and each chat ends up with them being too busy to chat, so I need to describe the problem, give product details etc. They say that my ticket has been updated, but nothing ever happens thereafter. All additional contacts using the ticket number repeats itself saying that the ticket has been updated and to describe the product and the problem etc. etc. etc. forever. Vicious circle. I've been duped and fear that I'm stuck with a product that will not work for my intended usage and is not what Newegg's web site advertised.

  • Yes
  • No
  • No
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/25/2018
1/11/2019 10:40:52 AM

The transmitter didn't transmit clearly, therefore I have returned it. I returned the product and as of today I have not received a credit back onto my credit card.

  • Yes
  • Yes
  • No
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William O.
Ordered on 12/20/2018
Bluetooth Dongle
1/8/2019 4:15:56 AM

I would say that the dongle works as advertised. Long-term reliability is still being tested.

  • Yes
  • Yes
  • Didn't contact
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Thomas J.
Ordered on 8/17/2018
Satisfactory
9/4/2018 8:13:48 PM

Yes I will.

  • Yes
  • Yes
  • Didn't contact
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