【COOLMOON Global Trade Store Shipping Service】 Most domestic orders are shipped via USPS Standard shipping. Most items leave our warehouse within 1-2 business days after we got your full payment. As soon as it ships, we inform you shipping details, including a tracking number. The delivery usually takes 2~7 business days based on your location. Please make sure you provide valid physical address when you check out.
【COOLMOON Global Trade Store Return Policy】 We accept return or exchange within 14 days after package delivered. Please contact us first for Return Merchandise Authorization (RMA) and return address before you ship back the package.If buyer places the wrong order or just don't need the item, we accept return with 15% restocking applied.
【COOLMOON Global Trade Store Customer Service】 You can shop with confidence because we are dedicated to qualified products and 100% satisfied customer service. If you need help, please send a message before leave any netrul or bad feedback.Your question will be answered in very short time. （Note: We suggest you contact us through Newegg message or feel free to send us email to below account. Then we will contact you back ASAP)
COOLMOON Global Trade Store Email: firstname.lastname@example.org
【About Feedback】 We're glad to tell you that we always leave positive feedback after receipt of payment, and appreciate your positive feedback with 5 eggs on all of the detailed seller ratings. If any questions in your order, please don't hesitate to contact us to serve you and earn your 100% satisfaction before leaving us neutral /negative feedback.