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81 Ratings (83% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
96.30%
Product
Accuracy
81.48%
Customer Service
Satisfaction
88.89%
Anonymous
Ordered on 8/7/2021
Great communication!
8/23/2021 9:31:12 AM

Laptop was exactly as described, setup instructions very clear and I had it working with my OneDrive account within minutes. They kept me notified every step of the way. Thanks for the great experience!

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James
Ordered on 6/17/2021
Very happy
7/20/2021 12:34:05 PM

The refurbished Dell Latitude makes an excellent inexpensive computer for me, and CertifiedR built it, delivered the goods, and promptly helped with a minor issue. Great work. Thanks

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Curtis H.
Ordered on 7/6/2021
"Refurbished"
7/12/2021 9:37:45 AM

If I did not know I had ordered this laptop used, I would have thought it new. This the cleanest, tightest, most blemish-free "refurb" I've yet seen. I would not hesitate to buy from this seller again, and I intend to seek out their good the next time I need a laptop.

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William Brock
Ordered on 6/9/2021
I thought I read that the computer had wifi
6/24/2021 8:20:28 AM

When I ordered the computer, I thought I read it had wifi. It doesn't seem to. Not sure how to work around this.

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Anonymous
Ordered on 5/4/2021
Great transaction!!
5/19/2021 8:42:33 AM

This purchase was delivered ahead of schedule and the items were exactly as described. Would buy from this seller again!

CertifiedR Response:
Thank you for your feedback we greatly appreciate your business.
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Anonymous
Ordered on 4/21/2021
Item arrived but had some issues
4/29/2021 5:29:47 AM

Ordered dell pc got it setup and powered on to find bad Power supply fan the bearings were bad so fan was loud till it seized up and stopped working Also had dust still in the cpu heatsink and needed a bit more cleaning For something thats says refurbished they did a poor job but for the price of what I paid was cheaper to just fix the minor issues my self rather than send it back for them to fix the issues

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Alan T.
Ordered on 2/3/2021
2/19/2021 12:54:42 PM

Great Price and fast shipping. Excellent customer service.

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Gary S.
Ordered on 1/24/2021
Better than expected!
2/8/2021 9:42:37 AM

So He went has moved up to my place to start shopping for my computer gear. Great prices and service. Tons of options and very solid descriptions.

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Waleed S.
Ordered on 12/13/2020
1/19/2021 11:15:11 AM

Very good ☺️

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Anonymous
Ordered on 8/15/2020
As expected.
8/22/2020 8:07:12 PM

As expected for refurbished item. With brand new mouse and keyboard and power cord.

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  • Didn't contact
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Jean
Ordered on 7/25/2020
8/10/2020 6:11:39 AM

Better than expected. Very clean and a newer model! Works great. Would buy from this seller again.

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Richard W.
Ordered on 7/16/2020
Dell optiplex pc
7/31/2020 8:35:48 AM

Great product for the price.

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Bruce S.
Ordered on 7/12/2020
delivered what was listed`
7/29/2020 3:11:34 PM

This is my first reman computer purchase. I had my doubts but found that this to be a good experience. Delivered exactly as advertised. My next purchase will be with CertifiedR also. Do expect to get any updates as this is basically new os , so some computer savvy is required , as should be expected.

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  • Didn't contact
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Carl H.
Ordered on 6/14/2020
6/29/2020 9:56:38 AM

The power supply was not connected to the mother board, the mother board had mis matched memory This was the worst computer i have ever bought on the internet.

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David C.
Ordered on 6/6/2020
Bought a Used Computer; It Arrived Damaged
6/22/2020 9:42:06 AM

I ordered a Dell Optiplex, and it arrived on time. When I tried to boot it, nothing happened. I opened the box, and did a visual inspection: -The Card frame was bent. It looks like the unit was dropped, hard. -The fan was attached using only two out of four mounting points. It was flopping around. -The SSD was installed, but the power cord was not plugged in. -Fixed the above, the system still does not boot. -Had to mess around with the BIOS, and turn off the Secure Boot to get it to work. -It works now, and I installed a big standard hard drive, but _really_??? I would not recommend this third-party seller unless you have the ability to fix a computer yourself.. I'm not sure what their deal is, but I decided to fix it myself nstead of shipping it back and forth, largely because I figured that the seller is not capable of repairing it anyway. Having said, that, the unit was as described in the ad, and sold for a good price. Too bad that it took an hour to get it to boot. . .

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  • Didn't contact
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Maria G.
Ordered on 5/27/2020
Damaged on Arrival
6/18/2020 1:45:21 PM

The item arrived damaged due to poor packaging. It was not padded correctly in the box and arrived dented and cracked on two sides. We returned the CPU the same day it arrived and have requested a replacement. 14 days later, we have not had any communication from the seller.

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JEFFREY E.
Ordered on 5/14/2020
Great products from good people
5/29/2020 8:17:06 AM

RECOMMEND THEM HIGHLY.

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karl l.
Ordered on 5/1/2020
Superior purchase
5/18/2020 1:49:52 PM

No surprises . Excellent administration. Very pleased about the transaction. Karl Leinfelder

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Nicholas S.
Ordered on 4/17/2020
Absolutely Amazing Customer Service
5/8/2020 4:09:11 PM

Daniel at CertifiedR took care of me with a level of customer service that I rarely see these days. All issues or concerns I had were addressed personally and with great speed. I really appreciate this level of customer service in an online marketplace seller. I am very glad I chose CertifiedR as the seller to purchase my new refurbished laptop from. They do excellent work and know how to take care of their customers. Next time I'm in the market for a Laptop I will be sure to look them up.

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1 out of 1 people found this review helpful. Did you? 
Dtephen G.
Ordered on 4/18/2020
A $15 part...
5/4/2020 2:23:59 PM

The computer was fine. But Windows 10 Pro was not set up to get internet--no drivers for wi-fi were enabled. I had to order a wi-fi dongle, wait for it to arrive, and then burn a dvd-rom with the drivers onboard,

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1 out of 1 people found this review helpful. Did you? 
 
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