DJI Official Store.

Creativity is at the heart of every dream. Every idea, every groundbreaking leap that changes our world starts with the vision of talented creators. At DJI, we give these creators the tools they need to bring their ideas to life.

Our platforms empower them to capture images that were once out of reach. Our flying and camera stabilization systems redefine camera placement and motion. Amazing photos and video, treasured personal memories, and high-end professional imagery are captured every day, in every corner of the world using DJI products.

We do this through an unparalleled commitment to R&D, a culture of constant innovation and curiosity, and a focus on transforming complex technology into easy-to-use devices. Building on the ethos of “form follows function,” our products combine advanced technology with dynamic designs.

Headquartered in Shenzhen, widely considered China’s Silicon Valley, DJI benefits from direct access to the suppliers, raw materials, and young, creative talent pool necessary for sustained success. Drawing on these resources, we have grown from a single small office in 2006 to a global workforce. Our offices can now be found in the United States, Germany, the Netherlands, Japan, South Korea, Beijing, Shanghai, and Hong Kong. As a privately owned and operated company, DJI focuses on our own vision, supporting creative, commercial, and nonprofit applications of our technology. Today, DJI products are redefining industries. Professionals in filmmaking, agriculture, conservation, search and rescue, energy infrastructure, and more trust DJI to bring new perspectives to their work and help them accomplish feats safer, faster, and with greater efficiency than ever before.

Established to produce DJI’s innovative products safely and responsibly, our wholly owned subsidiary Shenzhen Dajiang Baiwang Technology Co., Ltd. is a high-tech manufacturing facility specializing in unmanned aerial vehicles. In 2016, Dajiang Baiwang passed the ISO 9001:2015 Quality Management System Certification and in 2017 passed the SGS ISO 14001:2015 Environmental Management System Certification.

Feedback
Returns Policy
1,020 Ratings (86% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
92.32%
Product
Accuracy
95.18%
Customer Service
Satisfaction
85.34%
Richard S.
Ordered on 8/27/2021
Love my new toy DJI OSMO Mobile
9/15/2021 9:05:03 AM

Easy to use if you read the instructions Will help improve my videos

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Vice-City Legal Service
Ordered on 8/31/2021
Please don't ship via Fed-Ex again
9/10/2021 12:22:26 PM

The overall service from the DJI official store was great, I needed my package sent to another pick up address and they got it completed fast. However I am still waiting for my drone to come in and it is 2 days past its expected delivery date according to Fed-Ex. Please don't use Fed Ex as a carrier service they aren't dependable and they will drag your rating down. Every package that was delivered to my house by them has always been one to two days late,

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Anonymous
Ordered on 8/9/2021
great service
8/21/2021 6:35:37 AM

Drone was refurbished and when it arrived you would never have known it. Perfect shape and boxed like new. Very happy.

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Breakneck
Ordered on 7/2/2021
Great seller
8/18/2021 7:55:57 AM

I received a very nice drone on time. From day 1 the drone would over heat, even just doing the updates before flying. This was my first drone so I wasn't sure if this was normal. I tried flying it in cooler weather and the drone would still overheat. I contacted newegg and did an RMA. They sent out another drone. I received the second drone and it works great! No issues!

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david m.
Ordered on 7/28/2021
Love it!
8/10/2021 7:56:16 AM

Appears to be brand new even though it referbed. Great video. battery doesn't last quite as long as advertised.

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Anonymous
Ordered on 7/28/2021
DJI Mavic Mini Refurb
8/10/2021 7:45:32 AM

I am always leery of refurbished products. I have had bad experiences with other vendors. This DJI Mavic product came packaged in original looking sealed material as though new and bubble-wrapped. I would definitely recommend this vendor, and refurbished products they offer to anyone interested in getting into drones. The Mini is a perfect way to start.

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Anonymous
Ordered on 7/28/2021
Doesn't test refurbished products. Just cleans them off and sells them again
8/4/2021 8:23:13 PM

Don't waste your time and money on refurbs from these guys. They just assume it works fine when they get returns and they sell them again.

DJI official Store Response:
Hi, We are sorry to hear you had an issue with your order. All refurbished products are tested before being resold, but there is of course always a chance something still could arrive defective for other reasons. You can return for a refund or exchange
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Richard S.
Ordered on 6/24/2021
Love the Drone
7/17/2021 8:12:42 PM

- Got everything that was advertised.

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Anonymous
Ordered on 5/7/2021
Dji Seller
6/18/2021 3:25:54 PM

Great seller and delivery was great, no issues with drone and payments with newegg made it a breeze to order from them.

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1 out of 1 people found this review helpful. Did you? 
Cole
Ordered on 5/18/2021
6/2/2021 11:56:45 AM

I was glad to see an official DJI seller on newegg and this one did a perfect job fulfilling the order in a timely manner.

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1 out of 1 people found this review helpful. Did you? 
Frederocket
Ordered on 5/2/2021
5/6/2021 9:38:05 AM

Quick an accurate service... Shipped on the quick time... Received in less than 72 hours from time of order to receipt of shipment.

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2 out of 2 people found this review helpful. Did you? 
RICHARD S.
Ordered on 9/2/2019
NewEgg delivers
9/18/2019 6:24:48 AM

Purchase was easy and fast. NewEgg shipped very quickly and item was received in less than a week. Good experience!

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William W.
Ordered on 6/15/2019
Great Customer Service and Drone
7/1/2019 6:30:14 PM

DJI Mavic Pro is a great drone and DJI is a outstanding company to do business with. I will be doing business with them as long as I have a need for drones. They set the standard in the drone industries.

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  • Didn't contact
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Anonymous
Ordered on 5/23/2019
Better than Hero 7
6/11/2019 5:33:32 PM

Pro- small, fast, takes great videos and photos. Looks and feels better than Hero7. Loving the front LCD. Cons- does get hot quickly.

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Dave S.
Ordered on 4/10/2019
5/10/2019 10:11:37 AM

Love it, Thanks

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Scott S.
Ordered on 3/24/2019
Great Purchase!
4/8/2019 11:49:11 AM

Looks new to me!

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Brian K.
Ordered on 3/1/2019
Great product and fast shipping
3/26/2019 3:39:21 AM

Great experience with a great price

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Anonymous
Ordered on 11/22/2018
Worst customer service.
1/7/2019 5:49:36 AM

DJI took a month to refund me the money once I cancelled my order because they couldn’t verify my address for whatever reason. Horrible customer service. Never again.

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Sam S.
Ordered on 12/14/2018
1/2/2019 1:21:05 PM

Fast shipping and good communications. The refurb unit looked brand new and works perfectly!

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Marillyn H.
Ordered on 12/9/2018
12/28/2018 3:09:21 AM

Arrived as expected well packaged. Would buy from them again and will also recommend to me friends.

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