Deal Stop Seller Profile

just what the doctor ordered to get my computer up and running , thanks

Smooth transaction and fast shipping. Would not hesitate to buy again.

I would recommend this seller to a friend. Thank,s Michael

I received a defective item, and Deal Stop quickly sent me a replacement. Great service.

Getting refurbished player was fine arrived on time. Got no problem with seller item description was as promised. Would buy again could not beat the price. Got player hooked it up and everything was going great until tried the blu ray rom drive opened it up and a gray circular disc part came out not happy at all. Item was broke right out of the refurbished samsung box. Blame Samsung for not fixing it correctly when they refurbished it the first time. Went trough Samsung to get fixed, as of today is fixed and in process of being sent back. If not being broke right from the box, and having to waste time and effort to send it back would had given 4 to 5 eggs. Did not cost me anything to get fixed had 90 day Samsung refurbished warrenty. In some ways are better to buy new, so beware/careful of buying refurbished and make sure to get extended warranty just in case something breaks after 90 days if possible. Allen

Yes, would definitely recommend to others. Product arrived in perfect condition as described and days early.

I was very satisfied with my Order

Pro: Item works exactly as described, and more that we didn't expect. Cons: Shipping was a bit slow, but to be fair, it was right around December 25th-Jan 1st. Other: Would do business again, 10/10.

I recommend this seller product shipped and arrived on time replied to my emails quickly

Good item. Works very well, especially with the speed at which it recharged my phone.

Promptly shipped, as described, best price I could find on Apple iPad Pro 9.7 keyboard. The keyboard greatly enhances the iPad's usefulness.

This product arrived and did not work at all. Upon contacting the seller to return, they encouraged me to contact Samsung. They offered to send me a replacement power adapter and I accepted, yet one never arrived. As a result, I contacted Samsung and had to send the defective item to them for replacement. This process took about 2-3 weeks to resolve, which involved shipping the defective item to back to Samsung and then waiting for a replacement. The unit now works but this was incredibly inconvenient.

I had a terrible experience all around. I am extremely disapointed.

Easy seamless hookup with old apple 4 .wife very happy Clarity andOmni-directional speaker flawless

Took them 3 days to ship after order was placed, arrived 8 days later (one business day late due to UPS delays). Box was a repack item was searched and sorted as new. 9 words in description described it as open box. TV was destroyed. Packing tape on the screen and bezel, large deformations in the corner where it was dropped, screen was catastrophically cracked. Item was misrepresented as new with product listing, came in trashed. Doesn't matter how good the customer service is, I don't have time to deal with this nonsense. NEVER doing business with deal-stop.com ever again, hopefully I don't have to deal with them too much during the return process. STAY AWAY!!!!!!!

The fast shipping is the only positive result of this transaction. Upon receiving the soundbar with wireless sub woofer, I learned the sub woofer was not receiving power. After numerous troubleshooting steps, the issue was not resolved. After reaching out to support, their first response was to email me the instructions on how to set up/troubleshoot the sub woofer which I have already read prior to set up. I wrote back advising you cannot troubleshoot when the device does not power up. Now I know we're not dealing with the most educated people at this store, but it is not rocket science to isolate the problem to a power defect. It's almost as if they did not want to hear the item they shipped was defective. Instead of providing above and beyond customer care by immediately replacing the item, I was instead instructed to contact Samsung to have the sub woofer repaired. This will add an additional 14-21 days before I can fully use the sound bar which was paid in full on July 22nd when purchased. What an unnecessary inconvenience. Samsung was very helpful and quickly identified the problem and provided me with a shipping label on the same day of my claim. I really trust Samsung over Deal-Spot as they seem to be much more knowledgeable about the product and can connect with their customers with little effort. A company that does not go above and beyond for their customer is a company that I would not do business with again in the future. Deal-Spot failed in the areas of customer care, customer connection, effectiveness and provided no resolution whatsoever to the problem. Instead, they passed it on to Samsung, but I am glad they did because Samsung provided immediate resolution. Hey thanks for the inconvenience, Deal-Spot! Now it's time to go plaster my experience on social media so others can see the lack of service and care one would receive should they be so unlucky enough to receive a defective item. Very disappointing.

Would not recommend this seller, we purchased a refurbished Samsung Galaxy camera 2 EK-GC200 and it arrived packed poorly and didn't work out of the box. We charged it and the LCD display would not turn on, black screen. Very disappointed, now have to return. They get one star for fast shipping, thanks!

item arrived on time and without issues

Order came fast but I had some showstopper issues with the equipment I purchased. The manufacturer gave me the runaround, but the seller processed my return with no problem or delay. Given the opportunity I would buy from this seller again.

no problems, fast transaction, refurbished product both looks and works like new