E-Momentum, Inc. was established in 2012. At E-Momentum, we truly believe that customer service is what brings you back. Not only do we do our best before the sale, but also after you receive your product. We are available via E-mail to help ensure your satisfaction with your order.

We've dedicated ourselves to making sure that everyone enjoys shopping at E-Momentum. We take great pride in working passionately to exceed your expectations each and every time you shop with us.
READ MORE
E-Momentum Store
  • E-MOMENTUM STORE
  • 10Ratings(50% Positive)
  • CONTACT
All Products
Reviews
10
Return Policy
About Us

RETURN POLICY

Return within 30 days within purchase date will be acceptable.please communicate with us before you open any claim.
we responsible for defect item or wrong item.Contact us for any issue we can assist.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.com account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%