If you have any issues with your order;
Please e-mail/call us during operation hours as we want to ensure we address your concerns in a timely fashion;
Please contact us;
Tlf: 718 998 1350
E-Mail: cs1654k@gmail.com

Customer Service Hours
Monday-Thursday 10:30-5:00 PM EST
Friday 10:30-3:00 PM EST
Closed Saturday & Sunday

We respond to all our e-mails within 24 hours with the exception of the weekend

We Pride Ourselves on our exceptional Customer Service.
Exceptions to our return policy are made on a case by case basis.

We would like to thank you kindly for your purchase and hope to see you purchase from us again

Feedback
Returns Policy
349 Ratings (68% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
93.10%
Product
Accuracy
70.26%
Customer Service
Satisfaction
69.62%
RONI J.
Ordered on 2/12/2021
3/18/2021 8:10:14 AM

Useless product, not even compatible with the current OS.I tested the usage after the past the return date so can't even return it.PLEASE DO NOT BUY IT

  • Yes
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  • Didn't contact
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Derek S.
Ordered on 3/2/2021
A second hand electronic deals store
3/16/2021 12:06:31 PM

I bought a phone from this electronic deals store the phone that. I receive there were minor small two scratches on the screen and in the back of the phone a small dent still a good phone to use but.The First time buying a phone i was asking to have more information towards the phone imei serial number but they said there no provide serial number on any phones they got because it handled by a different company. So later on found out by talking to cell carrier that you can get it on the phone setting by going to (about phone) or on the phone battery. The cell carrier was more helpful to know about the phone then electronic deals that is handled by a different company.

  • Yes
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  • No
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Rod P.
Ordered on 2/26/2021
roddoinggood@yahoo.com
3/10/2021 12:15:12 PM

Definitely I would recommend Newegg really appreciated your timing of shipping was in need for a phone after bought from another company but not sending the phone but you showed great service in a very short time period delivering the phone so far so good with the phone hope it continues as

  • Yes
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  • Yes
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John A.
Ordered on 2/21/2021
Delivery was fine, return still open for debate
3/4/2021 8:19:36 AM

Got it on time, everything was great. After working with it for an hour I realized it would not meet my needs. I've been trying to get a return authorization for several days without any luck.

  • Yes
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  • No
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Isacinta G.
Ordered on 12/17/2020
Excellent Seller
12/20/2020 7:33:32 PM

One of the best experience I have had with a third party seller. They uses a reliable carrier (Fed Ex) and i received my phone three days earlier than expected. The phone was in pristine condition. I would recommend this seller to everyone. Top notch.

  • Yes
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  • Yes
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Stacey K.
Ordered on 12/3/2020
12/10/2020 1:58:26 PM

Yes.

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Lane K.
Ordered on 11/30/2020
Receiving the opposite of what I ordered
12/8/2020 8:33:41 AM

I ordered a silver apple watch with a white band and was sent a dark grey apple watch with a black band. I tried to get into contact with the seller however after 4 days of not hearing from them I had to start the return process if I had any chance of getting it refunded before Christmas.

  • Yes
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Shankar D.
Ordered on 10/28/2020
Did not receive all the items listed in the Content
11/5/2020 9:22:42 AM

For the last week. I am spending my time back and forth on explaining what is missing and They are still not able to get me a straight answer

  • Yes
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Anonymous
Ordered on 10/14/2020
Fishy
10/29/2020 6:47:45 PM

Missing “Free” case. Supposed to be a one year warranty, but no info was included about that. Bought the iPad for my husband who loves Google Earth, playing games, and Pinterest. He can’t do any of these things with this IPad. Couldn’t get any apps to download because it says the iPad is incompatible. I am not a computer person so did not realize the limitations on such an old OS. He could search Pinterest, but it opened in a foreign language which I suppose could be fixed if we could read the language to put it back to English. Be Aware - Seller charges a “Restocking” Fee for returned items!

  • Yes
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Richard K.
Ordered on 8/31/2020
9/15/2020 9:11:22 AM

The phone is in great shape although there were scratches on the screen. It was hidden by a screen protector. So all in all the phone was a b plus at best. The a plus rating was overkill. Phone works great otherwise. So i would recommend them for future purchases.

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Anonymous
Ordered on 8/27/2020
So far so good
9/13/2020 6:56:20 AM

iPhone is in great shape except for a nick out of the camera area glass. The rest of the phone is spotless.

  • Yes
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  • Didn't contact
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Sam B.
Ordered on 8/6/2020
Great phone
8/20/2020 3:46:44 AM

The phone is great; super fast at everything. It is a heck of an upgrade over my ZTE Zmax. The smaller screen than the Zmax took a little getting used to but it is nice being able to hold it with one hand and reach all the way across the screen. I removed one egg because the seller claimed the phone was "mint." I understand it is a refurb'd phone, but when I buy something that is described as "mint" I do not expect it to arrive with scratches on the screen.

  • Yes
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Daniel K.
Ordered on 8/5/2020
Disappointed
8/18/2020 4:55:56 AM

Ordered a "refurbished" Galaxy active 2. Well it apparently was not checked before shipping. Watch would not take a charge. This is leaving me to doubt the "refurbished" claim. IF watch was refurbished, it would have been thoroughly tested to make sure it works as it is supposed to....

  • Yes
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  • Didn't contact
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DENISE B.
Ordered on 6/19/2020
Scummy seller is a liar and a thief...don't order from them!
8/6/2020 10:25:52 AM

Seller lies about item's condition so I ship it back to get a refund. Per UPS return tracking, the phone was delivered back to them 2 weeks ago yet I never heard a thing from the seller. I contacted Newegg and then the seller finally sends an email to me saying they received an empty box which is a bold face lie. Terrible, dishonest seller, just stay away!

  • No
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Migdalia C.
Ordered on 7/12/2020
Moog
7/23/2020 11:46:16 AM

You can't add any apps to the tablet.

  • Yes
  • Yes
  • Didn't contact
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Menetie E.
Ordered on 7/3/2020
Bad battery
7/16/2020 8:33:27 AM

The laptop came with a bad battery.

  • Yes
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  • Didn't contact
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peter d.
Ordered on 4/26/2020
DO NOT PURCHASE FROM THIS VENDOR
6/12/2020 10:32:39 AM

Product was advertised as "like new" - came with broken screen, scratches, dirty. Came with no original anything that was suppose to be included failed to advertise this fact. Product came poorly secured in a nonprotected envelope in a thin foam sleeve. unbranded knock off charger doesn't put out proper voltage for the device. mismatched cable. etc. When contacted regarding the issues stated previously; they agreed to replace the device. But when it got back to them they claimed it was "damaged and they couldn't accept it". Hypocritical, as they felt no issues sending it to me in such a condition, at least I bubble wrapped it.

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  • No
1 out of 1 people found this review helpful. Did you? 
Darlene M.
Ordered on 5/1/2020
I am not happy!!
5/21/2020 10:20:07 AM

Item was sent back for a refund, and as a f yet I have not received it. I have printout that proves you have received it back!!!

  • No
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1 out of 1 people found this review helpful. Did you? 
austin R.
Ordered on 5/3/2020
Great quality product
5/14/2020 9:58:44 AM

The watch looks brand new now scuffs or marks anywhere. Preforms just like it would brand new would highly recommend to anyone!

  • Yes
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  • Didn't contact
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Richard M.
Ordered on 4/30/2020
Great job- exactly as described
5/12/2020 9:12:34 AM

Certainly recommend

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