SIMSON is an online e-commerce-driven company that has always been committed to creating the best products for consumers and business owners.

We offer a wide range of high quality 3C products, working directly with manufacturers to deliver quality products at competitive prices, we value your trust, provide friendly customer support, and always make your needs our top priority.

Our offer of the best price does not mean that we will skip our customer service.

With the support of our customers, we are able to use our purchasing power to provide you with the best price.


We are committed to providing our customers with world-class services. If you have any concerns, comments or feedback about your purchase or service, please let us know immediately.

Working hours: Monday to Friday GMT + 8 (Pacific Standard Time +16) 9:00-18:00.

Feedback
Returns Policy
24 Ratings (83% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
75.00%
Product
Accuracy
91.67%
Customer Service
Satisfaction
75.00%
Erica E.
Ordered on 5/16/2020
Green Pebble Mouse
6/8/2020 6:33:56 PM

I ordered this mouse from overseas and it arrived in the time frame I was given by newegg.com and was very happy with my purchase from this seller so I can't blame covid-19 on the reason why my other orders haven't arrived on time. That is no excuse to me. Will buy from this seller again.

  • Yes
  • Yes
  • Didn't contact
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Antonio R.
Ordered on 4/23/2020
Reliable
5/12/2020 7:25:34 PM

The phone I bought from Simon Store was suspiciously priced. I thought it was too good to be true, but the item was exactly as described in the listing.

  • Yes
  • Yes
  • Didn't contact
1 out of 1 people found this review helpful. Did you? 
Chad H.
Ordered on 4/2/2020
Canceled my order and did not refund me the correct amount
5/4/2020 2:14:12 PM

They canceled my order and refunded me back the amount but without tax. I had to go through my credit card company to get the remaining amount for a full refund. Stay away!!

  • No
  • No
  • No
2 out of 2 people found this review helpful. Did you? 
Dhiraj S.
Ordered on 4/2/2020
5/2/2020 9:25:53 AM

Everything came as described. Completely satisfied. Thanks.

  • Yes
  • Yes
  • Yes
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SPENCER
Ordered on 4/2/2020
Changing from 1 to 5 eggs
5/2/2020 7:50:25 AM

Fantastic product, great price Much video

  • No
  • Yes
  • Yes
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Ruben R.
Ordered on 3/15/2020
I've cancelled that order
4/10/2020 8:56:29 AM

I don't want it.

  • No
  • No
  • No
0 out of 1 people found this review helpful. Did you? 
Isaac W.
Ordered on 3/13/2020
Polite, good for business, responsive.
4/1/2020 5:44:27 AM

Only reason package failed delivery time was because of global situation, basically extra safety precautions at shipping department. I am actually extremely satisfied at how quickly the package did get here once it started moving. It took 2 days once it became mobile. Ehh, I'm gonna lie on that first question so that Simson store gets a good rating. Not their fault things are happening like this.

  • Yes
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  • Yes
1 out of 1 people found this review helpful. Did you? 
Anonymous
Ordered on 11/29/2019
Unacceptably slow shipper
1/8/2020 8:22:35 PM

I purchased the item on Black Friday and received it AFTER CHRISTMAS. Unacceptably slow. I was very close to calling and canceling the order because of its tardiness.

  • No
  • Yes
  • Didn't contact
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Anonymous
Ordered on 11/16/2019
Fast delivery. Item works perfectly. Good communication
12/3/2019 1:22:39 PM

Just received the item and used it for a couple of days. No complaint yet. Seller is recommended.

  • Yes
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  • Yes
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Shawn R.
Ordered on 8/30/2019
Delivery was slow but the product was worth the wait.
9/30/2019 12:40:58 PM

I give 5 egg the only hiccup was the delivery was slow. The product is worth the wait. as a matter of fact I am ordering more.

  • No
  • Yes
  • Yes
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Lori B.
Ordered on 8/30/2019
WOW!!
9/27/2019 12:18:27 AM

...For the price, these are great!! I believe they are comparable to other more expensive brands.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 8/27/2019
Good customer service after problem
9/26/2019 6:02:36 AM

The item was described but one of the earbuds was DOA. After some back and forth and describing the issue the seller was able to remedy the issue.

  • Yes
  • Yes
  • Yes
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Donald M.
Ordered on 8/28/2019
Late, but company Customer Service top notch
9/24/2019 11:07:27 PM

There were shipping issues the company remedied with integrity. Device is as expected. But I like more base in my sounds. But NOTHING wrong with these.

  • No
  • Yes
  • Yes
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Alexander H.
Ordered on 8/27/2019
Excellent service.
9/24/2019 8:36:30 AM

The product is as advertised and works great. Will buy from them again

  • Yes
  • Yes
  • Yes
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