Fairport Computers was founded on the premise of providing technology equipment to wholesale and retail customers that is affordable, reliable and functional for each user. We are a computer technology, asset recovery, and recycling business that works with medium to large businesses as well as leasing companies that allow us to sell technology equipment at a significant saving from new retail or refurbishing companies. Utilizing the asset recovery and business integration side of the business allows us to provide better solutions at a lower cost in both sales and service. We work with businesses when they upgrade and assist them in the install and recovery in providing technology equipment to consumers at low cost.

We offer Computer Solutions at a low cost and stand behind our work. We are Apple and Windows Specialists with over 15 years of Experience in Computer Sales and Service.
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Return Policy
About Us

RETURN POLICY

Submit an RMA to fairportcomputers@gmail.com and we will send a return tag with label instructions. Any computer that is deemed to be in working condition (no problems with hardware or original Windows software), will be charged a restocking fee

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
60Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
60Days
Restocking
Fee
15.00%