Farrera LLC is a distributor of fixed Wi-Fi and wireless technology. We are located in South Florida and we approach sales to our clients in many different ways.
Since our inception, we have worked together with partners throughout the region, to maximize their business opportunities by offering personalized procurement services for purchasing.We also help them serve their own re-sellers by using our extensive knowledge in IT products and electronics.
This comes as a result of many years of experience in IT Sales, which has enabled our team of sales specialists to deeply understand the structure of the business and profit from those synergies.
We identified several niches in our market not properly catered to and with that in mind we developed the following items to differentiate ourselves from our competitors:
* A commitment to achieve competitive pricing in all product categories.
* Direct contact with all major Distributors and Manufactures in the U.S. and overseas.
Farrera-Shop has already become a vital part of the business strategy of several regional distributors in USA and Americas.
Our commitment to serving customers the right away added to our experience in selling IT products and electronics in the region guarantee us a chance for succeeding in a tough, competitive market.
The Item must be returned in the original box along with all the accessories, sealed conditions, in order to receive a full refund of the product.
Restocking Fee may apply if products were opened (broken seal).
Refund may take up to 2 weeks after product has been received by our RMA Department.
After 45 days of the purchase, fees will be applied.
We thank you for your business and look forward to helping you in the future with your networking needs.
Customer Support Dpt.
1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.