Welcome to our FirstLCD online shop. We have been engaged in notebook accessories, mobile phone accessories, tablet accessories,Camera accessoriesindustry wholesale and retail for 12 years, to provide the highest quality products and perfect after-sales service.

1. We provide you worry-free return policy, as long as the product has a problem during the warranty period, we will provide you with prepaid labels

2.Various modes of transportation worldwide, we often ship to Canada, Australia, UK, Germany, France, Italy, Spain, Russia, Japan and other countries

3.If you are wholesale purchasing, we can provide competitive market prices
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FirstLCD Store
  • FIRSTLCD STORE
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Return Policy
About Us

RETURN POLICY

Firstlcd is committed to offering customers worry-free return policies

If you receive the wrong product or there is a problem with the product, please contact us in time.we will provide prepaid labels to bear the cost of return and send a new screen for free, or a full refund

If you bought it wrong or no longer need this product, you only need to pay the freight to return the goods, we will receive the goods within 24 hours for your refund

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
45Days
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
45Days