Founded in 2017, FusionTech USA specializes in computer hardware and software products. Our goal is to provide best prices, unbeatable service and build lasting relationships with customers. Over years of operation, our ambitious team has extended our products line from Computer, Consumer Electronics to include Household Products, Health & Beauty, and Fashion products.

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150 Ratings (83% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
85.50%
Product
Accuracy
90.08%
Customer Service
Satisfaction
86.49%
Catherine H.
Ordered on 2/15/2021
Poor response to inquire. The toner cartridge appears to be the wrong one.
3/2/2021 12:00:27 PM

My Printer is the HP Laser Jet Pro MFP m29w, The cartridges sent are labeled on the box "For use with: HP Laser Jet M15a/M15w Printer and Laser Jet MFP M28a/M28w. I contacted the company to see if the cartridges can be used on my printer and they responded that they could not locate my order. Still not resolved and I am ready to return.

  • Yes
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  • No
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George P.
Ordered on 2/13/2021
Laptop Repair Parts
2/27/2021 9:29:38 AM

It is very nice to be able to specify a replacement part for a laptop and be able to obtain it. My college age granddaughter has given me three laptops to repair with damaged power ports. Being able to find a source for the parts I needed was wonderful.

  • Yes
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  • Didn't contact
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Kevin L.
Ordered on 1/31/2021
Shipped to Wrong Address in Another State
2/13/2021 7:52:03 AM

Still have not received my order. Received notification that package was delivered, but I could not find it. Checked tracking and it was delivered to an address in Ohio. I live in Arizona. Contacted customer service and arranged a replacement. They said it would be expedited. I have not even received a tracking number for the replacement of my order.

  • No
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Jacob M.
Ordered on 1/2/2021
The sellers have had my returned product over a month and I still have not received a refund.
2/11/2021 8:02:02 AM

I would definitely not recommend 88 Printers for any business.

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Anonymous
Ordered on 1/25/2021
2/8/2021 8:29:15 PM

Claimed to handle 2/3 aaa batteries--does not--otherwise decent unit-lesson learned

  • Yes
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scott h.
Ordered on 1/22/2021
2/5/2021 5:34:22 AM

Ordered 4 items on a Saturday, Shipping from 4 different places. All 4 said will ship on Monday via USPS. Three shipped first thing Monday morning, FusionTech USA finally send theirs out Tuesday afternoon. I received first three on Wednesday, this finally showed up on Saturday. Item was as described and worked well but there slow shipping practice delayed the install of two additional parts..

  • No
  • Yes
  • Didn't contact
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Aleksander M.
Ordered on 1/18/2021
2/1/2021 7:36:20 AM

Bought these instead of the original Canon cartridges. Print quality is not noticeable from the others but i just print re listings. Only thing is that my canon printer recognizes that I'm not using originals and you have to accept that any damages will not get covered under warranty.

  • Yes
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  • Didn't contact
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Kevin J.
Ordered on 1/3/2021
Slow shipping, good product
1/21/2021 10:44:08 PM

Ordered item 2 weeks ago, still waiting for it to arrive. Edit: Seller reached out and explained the shipping error. Batteries arrived and work as expected.

  • No
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Novin K.
Ordered on 1/2/2021
As described and Seller was Responsive
1/15/2021 8:14:26 AM

The item was as described and seller provided more description when asked about the item. The keyboard is almost like the original.

  • Yes
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Saquetta W.
Ordered on 12/19/2020
Correct Laptop Battery Shipped
1/14/2021 4:45:16 PM

This was a 1 of 2 shipment. This Laptop battery was Correct. The other was a miss. I order for Christmas and still waiting on the other Battery.

  • Yes
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  • Didn't contact
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Jade N.
Ordered on 12/28/2020
Excellent customer service
1/5/2021 1:45:20 PM

A mistake was made and an incorrect tracking number was added to the order. I reached out to the seller via email and they responded very quickly with the correct tracking number and I received the product on time and installed it without any issue.

  • Yes
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Liane T.
Ordered on 12/8/2020
Great product
12/22/2020 10:04:39 PM

The product is great. The post office is a mess, so it was late. However, that’s not the fault of Newegg. I’m happy and satisfied with my purchase.

  • No
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RONALD L.
Ordered on 11/28/2020
Battery
12/11/2020 7:29:10 AM

The battery I purchased did not work but I received a full refund for it.

  • Yes
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KELLY R.
Ordered on 11/19/2020
Seller Recommended
11/28/2020 3:58:23 PM

Package delivered 11/25 to wrong address: SAN ANSELMO, CA - rerouted and received 3 days later

  • No
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  • Didn't contact
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Jason A.
Ordered on 11/1/2020
Great OEM Battery
11/14/2020 7:11:04 AM

Was very surprised to find an actual 'ASUS' battery for my laptop. Last time I replaced it, all the was available was short living 'Aftermarket' ones that didn't last a year. This one is great & I LOVE getting 3hrs+ again on a charge!!!

  • Yes
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  • Didn't contact
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Anonymous
Ordered on 10/19/2020
2 items in order, one worked and one did not
11/5/2020 8:29:25 AM

maybe

  • Yes
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David P.
Ordered on 10/17/2020
11/3/2020 10:19:42 AM

While I got most of the items in my order (ink, syringes, needles) I didn't get the instructions for actually using the product. While it isn't in theory a very hard to use product (put hole in ink cartridge and fill with ink) the main issue is I don't know where any important internal components (like chips) or structures (like dividers) are especially on the color cartridges. I had made multiple attempts at getting a response and no reply, we'll see if a bad review lights a fire under them.

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Mark G.
Ordered on 10/13/2020
fair
10/28/2020 5:59:53 PM

Seller is as described and the product is great I wished that the product arrived sooner.

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Jason W.
Ordered on 10/13/2020
10/26/2020 4:20:25 PM

Did not have the USB port attached and to return it would have cost me more than it was worth.

  • Yes
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Mel C.
Ordered on 10/1/2020
Just what I needed.
10/16/2020 12:55:01 PM

This was the only place where I could find the needed fan to get my PC running again. Price was very reasonable and delivery was faster than I expected. Will check Newegg first for parts in the future.

  • Yes
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  • Didn't contact
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