【About G101store】

Who We Are
G101store is a digital accessories, charging equipment provider.

What We Do
We Specialized in independent research & development, manufacturing, and marketing of digital accessories, charging equipment . Our products cover all fields in Charging series, mobile phone cable, cell phone accessories, audio and video accessories, computer accessories, consumer electronics.
【About G101store Contact us】

Note: Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.

We back our commitment with superb service, 100% full money back and a customer satisfaction guarantee.
I am here and ready to assist you with any questions or concerns you might have before or after the purchase.
My goal is to make sure you are a happy customer and pleasant shopping with us.
When you shop with us, your satisfaction is our #1 priority.


【About G101store Shipment 】

We will arrange the shipment within 1-3 working days after receive your payment. (Excluding Saturday, Sundays & China Holidays, Hope your understanding).
And if you make the payment on Saturday or Sunday, We'll ship it on the following Monday.
We use the different shipping methods, If item shipped from China, normally it will take 7~15 business days ,If item shipped from USA, normally it will take 5~10 business days.
International Buyers - Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

【About G101store Return】

We offer a 30-day exchange and refund policy for defective items.
If there is defective item received, Please show me the evidence by picture or video, buyer return the defective item at his own cost and we will ship the replace item to you at my shipping cost.
Please contact us before your return the item, we will offer you the right return address.
After getting the returned item, we will refund the customer at the item's price(Shipping and handling fees are non-refundable).
Buyer is responsible for the return shipping fee and buyers will be responsible for the securely package during the return.
Buyers are requested to check the legality of money refund in your country.

【About G101store Feedback】

Our goal is to make you 100% satisfied and pleasant shopping with us.
If you are satisfied with the purchase and our total service, your comment is very important in our business success ,please take a minute to leave us a positive feedback .
If you are not satisfied with your purchase in anyway, Please give us the opportunity to resolve any problem ,We understand the concerns and frustration you might have ,and will try our best to resolve the issues.
Please do not leave any negative or neutral feedback before contact us. We try our best to deliver great service to our customers, to satisfy you in every aspect.
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Return Policy
About Us

RETURN POLICY

ITEM MUST RETURN IN ORIGINAL PACKAGED AND ORIGINAL CONDITION.
IF ITEM MISSING ACCESSORIES RETURN WILL BE REJECT.

Return Instruction

When you return an item, you may see different return options available. To request:
1. Log onto your Newegg.com account and find your order in order history.
2. Select proper return options. Depending on the seller's return policy and return setup on Newegg, different options are available:
• Click REFUND or REPLACE to submit your request directly. Or
• Click REQUEST RETURN FROM SELLER to contact seller to request refund or replacement.
3. For the option of REFUND or REPLACE. Select the item(s) you wish to return or replace. Follow the instruction to complete.
4. For the option of REQUEST RETURN FROM SELLER. On the COMPOSE MESSAGE Page:
• Choose Return/Refund/Replacement from the drop down menu.
• Verify the order number and request from the Subject.
• Specify more details, including item# (you can find on your order invoice e-mail), the reason for your return, and the return for replacement or refund before click SEND MESSAGE button.
5. It will take up to 24 - 48 hours to respond to your inquiry after Customer Service Representatives receive your inquiry.
6. Once your request is approved, you will be provided with detailed instruction through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before shipping your return merchandise back.
7. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
30Days
Restocking
Fee
15.00%