For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

Gshopper, a consumer electronics brand founded in 2015, aims to become the leading cross-border e-commerce platform for global consumers, merchants, and brands, and enable global customers to enjoy a truly global lifestyle wherever they are.. The brand slogan is "Global Shopping!", which means the brand will keep up with the pace of consumer electronics lovers, stand beside them to discover their needs and provide convenience for them.

Driven by the vision of providing customers with popular products, Gshopper focuses on customer experience and specializes in expanding the product lines, which currently covers mobile phone, laptop,TV box,smart braclet,smart watch etc..

Feedback
Returns Policy
55 Ratings (85% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
90.91%
Product
Accuracy
92.73%
Customer Service
Satisfaction
85.29%
Michael W.
Ordered on 1/19/2021
Expect poor coustmer service
2/19/2021 12:28:29 PM

Item was shipped in it's original flimsy cardboard box, Item arrived cracked to pieces. RMA to Gshopper, Item tracked to there dock. Have not received replacement, opened case with Newegg

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David R.
Ordered on 4/15/2019
Item and delivery was advertised.
5/4/2019 1:13:08 PM

Satisfied ;-)

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  • Didn't contact
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Anonymous
Ordered on 11/2/2018
Great quality for a minimal price!
11/16/2018 5:20:56 PM

I was very surprised at the speed at which this cam connected and went into operation. The wired connection setup took less than a minute and can be used as wired/wireless cam. All aspects were tested and everything worked as described. The audio function is not a feature I am interested in but it did work with adequate volume from the camera and the return signal was very good. The Eye4 app for Android and Windows worked perfectly and allows for complete configuration and recall and viewing of sd card recordings. The DDNS setup was straight forward. This camera does allow for monitoring through IE, Firefox and Chrome although browser use does limit some functionality with the zoom function as well as a few options left unavailable. The night viewing capability is very good. My setup is in a 24' by 30' room and the infrared LEDs cover the area extremely well. Pan and tilt function well. If the camera is left parallel to the floor there is a limited down angle but use of the included mount allows for varying degrees of tilt so a direct pan straight down is possible. Motion detection is good but if this camera is used for monitoring pets at home it will trigger regularly so be prepared to adjust parameters to limit triggers. I did test port forwarding and it works fine. The cam finder from the VStar web site will reveal the IP and the port number if you want to use the browser function. I can't comment on durability but the camera feels sold and I have put it through a lot of use in a short period and the unit continues to work great. Camera color is very good and night reproduction is clear. Providing the camera lasts finding a comparable item in the price range would be very difficult. I have installed PTZ cameras over 5 times the price of the VStar and did not find the same features or performance.

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  • Didn't contact
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Gary C.
Ordered on 8/17/2018
8/31/2018 2:41:53 PM

Bought for my wife and she said it works well. Happy Wife Happy Life!!!!!

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  • Didn't contact
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Iris L.
Ordered on 7/24/2018
Gshopper poor customer service
8/7/2018 2:31:37 PM

I ordered Amazefit arc fitness watch. It was delivered on time but the watch was defective. The screen was dim and I couldn't see it on sun light. I contacted newegg and rep contacted the seller. I waited the seller to contact me but never heard from them. I contacted newegg again and was able to return the item.

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Penny B.
Ordered on 7/2/2018
7/18/2018 10:46:27 AM

Everything as promised.

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  • Didn't contact
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Anonymous
Ordered on 6/7/2018
Works decently and I'm happy with it
6/22/2018 10:01:09 AM

I received this product very quickly. I charged it up right away it didn't take long. It's easy to operate and it connected with my phone right away. I use it when I'm working out to listen to music with my phone. It serves that purpose very well. The only negative is the sound could be better but it is just a tiny earpiece so it's still pretty good.

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KAM T.
Ordered on 5/25/2018
Chair missing parts
6/22/2018 7:51:54 AM

The chair missing parts and is not usable. Contacted Seller for over 2 weeks and sent over 20 emails included pictures and information, but no reply from the seller. I want my full refund!

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charles t.
Ordered on 4/20/2018
Thanks
5/4/2018 4:19:29 PM

Happy customer so far

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charles t.
Ordered on 4/13/2018
Great deal
4/27/2018 6:25:33 PM

Works good so far.

Gshopper Response:
Thank you for your recognition of us, we will continue to work hard. We have other great and cheap products in our shop, each product has promotional activities. We look forward to seeing you again,Have a good day. Best wishes! Gshopper Customer Service Manager
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Manuel L.
Ordered on 3/25/2018
Smooth transaction an promptly delivery
4/20/2018 2:48:13 PM

Happy with this purchase. I would buy from this seller again.

Gshopper Response:
Thank you for your recognition of us, we will continue to work hard. We have other great and cheap products in our shop, each product has promotional activities. We look forward to seeing you again,Have a good day. Best wishes! Gshopper Customer Service Manager
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Robert G.
Ordered on 4/4/2018
As advertised
4/19/2018 11:38:33 AM

Items works perfectly as expected, item arrived on time.

Gshopper Response:
Thank you for your recognition of us, we will continue to work hard. We have other great and cheap products in our shop, each product has promotional activities. We look forward to seeing you again,Have a good day. Best wishes! Gshopper Customer Service Manager
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Brian D.
Ordered on 3/1/2018
No problems with this order
4/11/2018 11:29:30 AM

Item was shipped quickly and as described.

Gshopper Response:
Thank you for your recognition of us, we will continue to work hard. We have other great and cheap products in our shop, each product has promotional activities. We look forward to seeing you again,Have a good day. Best wishes! Gshopper Customer Service Manager
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  • Didn't contact
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Michael S.
Ordered on 3/14/2018
Cheap Chinese garbage. Stay Away
3/23/2018 12:33:51 PM

Half the parts were missing. Shipment was late. Box was damaged. Parts were damaged. Wish I could give this garbage ZERO stars. Now I have to waste more time doing an RMA. DO NOT GIVE THESE PEOPLE YOUR MONEY!

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Anonymous
Ordered on 2/5/2018
3/5/2018 8:17:43 AM

Great seller, fast shipping, A+.

Gshopper Response:
Thank you for your recognition of us, we will continue to work hard. We have other great and cheap products in our shop, each product has promotional activities. We look forward to seeing you again,Have a good day. Best wishes! Gshopper Customer Service Manager
  • Yes
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  • Didn't contact
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Anonymous
Ordered on 1/15/2018
Neck Pillow
2/9/2018 4:26:34 AM

After 3 weeks of waiting, the item still hasn't arrived. I contacted newegg and received apologies. We'll see what happens next. I did not have an option to cancel the order at this time. Never order anything from overseas vendors in marketplace.

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PEDRO K.
Ordered on 1/10/2018
Never knew what to expect from shipping speed
2/5/2018 1:23:28 PM

Would prefer to shop from sellers who can commit to a delivery time.

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  • Didn't contact
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HOWARD C.
Ordered on 12/23/2017
Too Long for Expedited Shipment
2/2/2018 5:41:04 PM

I would not recommend this seller. Paid for 3-5 days expedited shipment and received product about 3 weeks later - showed shipped, but product never left seller's facility. after waiting approximately 2 weeks, I received product about 5 days after follow up. In addition, product did not perform as advertised - extremely small water tank for mopping function. As a Premier Newegg member, I will not order any product that is sold and shipped by a 3rd party vendor. The support and return process is very cumbersome - Newegg does accept any responsibility and forward you to the outside vendor.

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