About Us
HDEtron - The Future of Electronics
HDEtron

Founded in 1994 as a small repair shop, repairing A/V Equipment for the Philadelphia local area elementary & high schools.

Our business thrives on innovation and dedication to our loyal customers.

HDEtron.com is the culmination of almost 20 years of business in electronic sales and repair.

For the past 20 years, HDEtron has been selling, repairing, refurbishing electronic equipment for businesses, schools, and the private sector. Expanding our legendary service out of our small shop, to our huge new warehouse, and now out to the vast reaches of the world wide web, we pledge to keep our service to the same level that has allowed our company to flourish.

With our expansion into online sales, we bring you the best deals in both home and portable electronics. From Home Theater Speaker Systems and HDTV sets, to Computer Accessories like Keyboards and Mice, to iPod and iPhone docks, headphones and cases, HDEtron.com has the electronics you want at prices you can't beat with a stick.

And the best part of shopping at HDEtron.com is you get our legendary service and guaranty on everything you buy here whether it is brand new, an open box item, or a refurbished item! You can't say that about most online stores, or even actual retail outlets for that matter! But at HDEtron, each and every customer matters to us.

Experience our legendary service available only at HDEtron.com

To all of you, from all of us at HDEtron.com - Thank you and Happy Shopping!
HDEtron Store
  • HDETRON STORE
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    47Ratings(74% Positive in the last 12 months)
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Return Policy
About Us

RETURN POLICY

Restocking fee only applies to new items.

Return Instruction

1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.

Standard Return Policy
Refund
Within
30Days
Replacement
Within
60Days
Restocking
Fee
15.00%
Used Item Return Policy
Refund
Within
30Days
Replacement
Within
60Days
Restocking
Fee
15.00%